It was my first time ordering the pecan spice latte I got it an a tall and I ordered it ahead because I know there’s a huge line. I went to pick it up and tell me why there was weird white chunks in my drink :( It didn’t taste good it’s like they put napkin paper in it and let it drench then rip apart. Was not warm. Other Starbucks on campus is better and nicer
Atmosphere: 3
Food: 2
Service: 3
gabby j
Whoever is working the cashier shift today on Tuesday September 2nd at 10:25 am, is the worst employee I’ve ever had the pleasure of crossing paths with. I ask for a popular menu item after waiting 15 minutes in line because they’ll only have one cashier, for her to tell me they don’t even have this item, mind you, not sold out, but they don’t even have it. It’s literally just a vanilla latte… I leave because I’m like okay maybe she meant sold out. I go to download the app to check and order, and could you believe it, it is available!!! Whoever this worker is she was looking into the system as if I had asked for the most bazar item to ever exist. I wasted time and energy on this.
Atmosphere: 1
Food: 1
Service: 1
Blen
They threw away my order and had me waiting in line for nothing they took my order again made me wait again :(
Keep It Real
Terrible quality and they're always out of items. They also don't fill the drinks to the top. The employees need better training
Atmosphere: 3
Food: 1
Service: 1
Jacob Grant
Friendly but horrendously understaffed. I had to wait 45 minutes for a single drink.
Atmosphere: 2
Food: 3
Service: 4
Ember Ipek
Slowest Starbucks ever, if you’re trying to get a coffee in between classes, forget about making it to your next class on time.
Savannah Leake
The customer service was shockingly bad. There was a newer cashier at the register and she was being rude to the customer in front of me but I assumed maybe they had an odd request…I used to work at starbucks for years lol. then i went up to order and she barely even talked to me. Rolled her eyes when i said i wanted to order food as well and when i gave her my name (4 letters) she managed to just give my first initial instead of spelling it out? The service was comical and her picking her nose and whipping it on her apron was a nice touch.
Atmosphere: 3
Food: 5
Service: 1
alex
i’ve bought from this location twice and both times have had my order made completely wrong. the second time i even showed the drink on the app to the barista and she still gave me the wrong drink & size
if you want a drink don’t expect it to be what you asked for
Marisol Campbell
Don’t ever go here unless you want to get scammed. I visited this place a few days ago and was one of the first people to order. I got there 30 minutes before opening. People after me a got their drinks before me and they skipped all the venti drinks in the cup order and only did grandes. I waited 50 minutes and had to be somewhere so I went up and asked for a refund. They asked for my name and order which I gave them, I even spelt my name out, but I still haven’t received the refund after 2 days and I’ve tried calling but no one picks up so I left a message. People were starting to complain and the workers then yelled at everyone getting mad, which is understandable that they were mad but as an employee it’s inappropriate. Very sad that I got charged for something I didn’t even get and they didn’t even start making it when I asked if it would be done soon after 50 minutes.
Atmosphere: 1
Food: 1
Service: 1
Sincerely, Jenn
Went there on 7th the cashier girl is so rude , look frustrated when i said i’ll pay by cash also the drink is so watery.
I can walk over to Dunkin, Order, walk back; and my friends are still waiting for their drink. This store obviously has a MGMT problem to have so many complaints.
Atmosphere: 1
Food: 1
Service: 1
Suren Kumar
Ridiculously slow
Atmosphere: 1
Food: 1
Service: 1
Leila Faye
Don’t come here if you’re rushing or just want something to eat. Came here three time and each time they messed my drink and waiting very long. I asked for a tall brown sugar shaken espresso with an extra pump of syrup which would total to 4 . They gave me only one pump even tho they charged me for the extra pump. As a starbucks employee myself the staff is highly undertrained.
Atmosphere: 2
Food: 1
Service: 1
Brett Anderson
Absolutely awful. The guy working the register, Abdul, was rude and acted like I was bothering him for ordering a full hour before close. The staff was slow and once again they were out of so many basic things including the entire fall line. Whoever does ordering should be fired. The owner of this location should be EMBARRASED. Worst Starbucks I’ve ever visited.
Atmosphere: 3
Food: 1
Service: 1
Darby Burge
Ordered 2 drinks and 2 food items, took 15+ minutes and both drinks came out wrong. The person I was with ordered an iced venti caramel macchiato and got a hot grande caramel macchiato. I ordered a venti chai latte with pumpkin syrup and got a grande iced chai. Clarified what I ordered, they remade it, but just took a sip and it’s coffee- not tea, and no Chai or Pumpkin I can taste… Plus, they charged me for Pumpkin Cold Foam on the drink that I did not order or receive.I hate leaving reviews like this when people are probably just trying their best, but I genuinely would not come back because of this.
It was my first time ordering the pecan spice latte I got it an a tall and I ordered it ahead because I know there’s a huge line. I went to pick it up and tell me why there was weird white chunks in my drink :(
It didn’t taste good it’s like they put napkin paper in it and let it drench then rip apart. Was not warm. Other Starbucks on campus is better and nicer
Atmosphere: 3
Food: 2
Service: 3
Whoever is working the cashier shift today on Tuesday September 2nd at 10:25 am, is the worst employee I’ve ever had the pleasure of crossing paths with. I ask for a popular menu item after waiting 15 minutes in line because they’ll only have one cashier, for her to tell me they don’t even have this item, mind you, not sold out, but they don’t even have it. It’s literally just a vanilla latte… I leave because I’m like okay maybe she meant sold out. I go to download the app to check and order, and could you believe it, it is available!!! Whoever this worker is she was looking into the system as if I had asked for the most bazar item to ever exist. I wasted time and energy on this.
Atmosphere: 1
Food: 1
Service: 1
They threw away my order and had me waiting in line for nothing they took my order again made me wait again :(
Terrible quality and they're always out of items. They also don't fill the drinks to the top. The employees need better training
Atmosphere: 3
Food: 1
Service: 1
Friendly but horrendously understaffed. I had to wait 45 minutes for a single drink.
Atmosphere: 2
Food: 3
Service: 4
Slowest Starbucks ever, if you’re trying to get a coffee in between classes, forget about making it to your next class on time.
The customer service was shockingly bad. There was a newer cashier at the register and she was being rude to the customer in front of me but I assumed maybe they had an odd request…I used to work at starbucks for years lol. then i went up to order and she barely even talked to me. Rolled her eyes when i said i wanted to order food as well and when i gave her my name (4 letters) she managed to just give my first initial instead of spelling it out? The service was comical and her picking her nose and whipping it on her apron was a nice touch.
Atmosphere: 3
Food: 5
Service: 1
i’ve bought from this location twice and both times have had my order made completely wrong. the second time i even showed the drink on the app to the barista and she still gave me the wrong drink & size
if you want a drink don’t expect it to be what you asked for
Don’t ever go here unless you want to get scammed. I visited this place a few days ago and was one of the first people to order. I got there 30 minutes before opening. People after me a got their drinks before me and they skipped all the venti drinks in the cup order and only did grandes. I waited 50 minutes and had to be somewhere so I went up and asked for a refund. They asked for my name and order which I gave them, I even spelt my name out, but I still haven’t received the refund after 2 days and I’ve tried calling but no one picks up so I left a message. People were starting to complain and the workers then yelled at everyone getting mad, which is understandable that they were mad but as an employee it’s inappropriate. Very sad that I got charged for something I didn’t even get and they didn’t even start making it when I asked if it would be done soon after 50 minutes.
Atmosphere: 1
Food: 1
Service: 1
Went there on 7th the cashier girl is so rude , look frustrated when i said i’ll pay by cash also the drink is so watery.
Food: 1
Restaurantji Recommends
I can walk over to Dunkin, Order, walk back; and my friends are still waiting for their drink. This store obviously has a MGMT problem to have so many complaints.
Atmosphere: 1
Food: 1
Service: 1
Ridiculously slow
Atmosphere: 1
Food: 1
Service: 1
Don’t come here if you’re rushing or just want something to eat. Came here three time and each time they messed my drink and waiting very long. I asked for a tall brown sugar shaken espresso with an extra pump of syrup which would total to 4 . They gave me only one pump even tho they charged me for the extra pump. As a starbucks employee myself the staff is highly undertrained.
Atmosphere: 2
Food: 1
Service: 1
Absolutely awful. The guy working the register, Abdul, was rude and acted like I was bothering him for ordering a full hour before close. The staff was slow and once again they were out of so many basic things including the entire fall line. Whoever does ordering should be fired. The owner of this location should be EMBARRASED. Worst Starbucks I’ve ever visited.
Atmosphere: 3
Food: 1
Service: 1
Ordered 2 drinks and 2 food items, took 15+ minutes and both drinks came out wrong. The person I was with ordered an iced venti caramel macchiato and got a hot grande caramel macchiato. I ordered a venti chai latte with pumpkin syrup and got a grande iced chai. Clarified what I ordered, they remade it, but just took a sip and it’s coffee- not tea, and no Chai or Pumpkin I can taste… Plus, they charged me for Pumpkin Cold Foam on the drink that I did not order or receive.I hate leaving reviews like this when people are probably just trying their best, but I genuinely would not come back because of this.
Service: 1
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