Tropical Smoothie Cafe

Walked in and the place smelled horrible and musty. Walked out. Can’t imagine getting something to eat there.

I ordered two wraps for my daughter who has an allergy to tomato. It clearly says on the label NO TOMATO, but it is full of tomatoes. They would not refund my money because it was delivered by Door Dash. I was told that I could reorder it. So I did, again I specified NO TOMATO. On the label it says NO TOMATO, but again it is full of tomatoes. Now they won't answer the phone. So basically I have paid over $40 for wraps that it is not safe for my daughter to eat. Terrible customer service.

The people that work at this location need to be fired. I ordered a chicken three cheese quesadilla for pick up and when I got home and opened it. It was an egg and sausage breakfast quesadilla. Do not go to this location unless you want bad quality and the wrong food given to you.

Hate this place.

ordered a hummus veggie wrap NO onions, which is supposed to be vegetarian, but someone put chicken in it??? and also left the onions in. they also cut it so oddly which would’ve made it difficult to eat if i would’ve been able to eat it

I usually love tropical smoothie and have gotten the same drink many times, yet this time when I ordered the peanut paradise smoothie from this location it tasted completely watered down and also gave me immediate gastric symptoms similar to food poisoning. The whole restaurant also had a sewage smell as well and didn’t seem very sanitary

Top tier service

They left the bacon off of my turkey bacon ranch, when I asked for another one they looked at me with two heads then messed another thing up. Just go to the chick fil a up the road or Baja Fresh. The single worst tropical smoothie I’ve ever been too

Every time I come here they make my smoothies TASTE LIKE WATER!! I have asked about ten times for them to remake my smoothies because they always ALWAYS taste like water. Please hire nicer and better smoothie makers. Unbelievable

I asked for a change and got corrected by the lady for asking for her to omit an item. No need to correct your customers that are paying for their drink.

Atmosphere: 3

Food: 4

Service: 2

Horrible service never come here

Atmosphere: 1

Food: 1

Service: 1

I had their peanut paradise yesterday and it made me very sick, kept me up all night with vomiting, diarrhea. Ugh. What's going on? They can't be trusted with the food they handle

Atmosphere: 1

Food: 1

Service: 1

My brother and I came here with our dog to eat a meal outside after the vet visit. After our order one of the Tropical Smoothie employees, Virgilio, came outside and offered our doggie a cup of water. Thank you so much!!!!!! Overall, clean space, friendly staff, we had a great time! You made our day, Virgilio!!’

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Peanut Paradise

I ordered a salad with no chicken and when I picked it up it had chicken on it. I brought it back inside and asked for another since I don’t eat meat. The male worker tried to tell me there wasn’t chicken, and showed it to me saying it was just Parmesan. I picked up a piece of chicken and asked what that was. He proceeded to try to tell me it wasn’t, and when I asked for a new salad with no chicken laughed at me with his coworker behind the counter. He also tried to just pick out the pieces and give me the salad back, and got irritated when I asked for a new one to be made. It was incredibly rude and disrespectful.

Atmosphere: 1

Food: 1

Service: 1

I ordered a quesadilla with no chicken and got chicken. I called for a refund and the manager said they would refund me, but they never apologized or anything. I could not go back for a chicken-free one because I am at work. Now I have no lunch to each and no one even said I am sorry for this.

Vegetarian options: Not good. They have more than once put chicken on my no chicken cheese quesadilla and never said I'm sorry when I called. The manager said he would refund me, but he did not apologize for this. Now again, I have no lunch.

Atmosphere: 2

Food: 1

Service: 1