Chipotle Mexican Grill

3556B S Jefferson St, Falls Church
(703) 379-1727

Recent Reviews

Zach Z

Asked for Chips and queso and the lady at the cash register said "we only have large chips." I asked her to either make it a regular or charge me for a regular but she refused. It's not hard to take chips out of a bag and I'm not sure the $.25 cents was worth fighting over. I paid for the large but what the heck chipotle?

Atmosphere: 4

Food: 5

Service: 1

Ramin Bagherzadeh

The ingredients were fresh. You will get what you expect from Chipotle in this location.

Atmosphere: 4

Food: 4

Service: 3

Yvonne Morales

Yummy! And a very generous serving size. Nothing like picking out your own preferences. For meat, I got the braised beef. Delicious.Vegetarian options: Since you pick out each item of choice as they move along the counternfilling your plate, you are free to make vegetarian choices. They have avocado, 2-3 choices of beans, cheeses ,salad greens, yogurt dressing, oil & vinegar, etc.Parking: It is up front and in a shopping strip mall.Plenty of parking just in front.

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl, Vegetarian Salad Bowl, Three Tacos, Side of Guacamole, Chips & Queso Blanco, Large Side of Guacamole, Salad, Chips & Guacamole, Burrito

Alex Chinbat

The food is TOO SALTY!

Atmosphere: 1

Food: 1

Service: 1

Jordan Ogbonna

Wrong order in bag consistently. Wrong items rang up was the final straw. Rude staff.

Atmosphere: 1

Food: 1

Service: 1

Nohemy Lopez

Food not flavor or salt customers service only the tortilla guy was smile and patient the rest very low

Atmosphere: 1

Food: 2

Service: 1

Rhonda Medina

They mostly get your order right when you order online. The food is consistently good, but sometimes, they just forget things for online orders. Always check your order before leaving the store, and you should be happy.

Atmosphere: 4

Food: 5

Service: 4

mahad Islam

I recently had a disappointing experience with Chipotle, as they failed to fulfill my order correctly. Not only did they make mistakes with my order, but they also promised to reimburse me for the inconvenience, which they ultimately failed to honor.Upon receiving my order, I noticed that several items were missing and some ingredients were incorrect. This was quite frustrating, as I had specifically requested certain items and paid for them. I immediately contacted Chipotle's customer service, and they assured me that they would rectify the situation by refunding the missing items.However, despite their initial promise, I never received the reimbursement they had assured me of. I followed up multiple times, providing all the necessary details and even offering to provide proof of purchase, but to no avail. It is disheartening to see a company make a commitment to their customers and then fail to follow through.As a loyal customer, I expected better from Chipotle. Their lack of accountability and failure to honor their word has left me feeling disappointed and frustrated. I hope they take this feedback seriously and work towards improving their customer service and order accuracy in the future.

Atmosphere: 1

Food: 1

Service: 1

Sha Hasa

There is no clean seating area, and there were crumbs all over the place. Worst dining experience ever. Be careful when you sit. There is cheese glued on the seat, I had to put a napkin on the seat to avoid the cheese stick on my pants. We were asking for a manager, and the cashier told us the manager was busy.Mind you, this is when they just opened.

Atmosphere: 1

Food: 3

Service: 1

Ryan Downes

One of the most consistently solid Chipotles I’ve ever lived by. Staff is fast and polite and rarely have any issues. As far as Chipotles go, this is one of the best as far as food goes.

Tracy Hanayo O.

Employees could use some lessons in prioritizing and common sense. Went in to pick-up a mobile order of chips and salsa only. There was one customer being rung up and no other customers at the time. There were 7 employees, 5 of them up front. A simple order of chips and salsa should be a quick No-brainer to get knocked out. However, I was told my order was coming up while 4 of them stood around and one person worked on the mobile orders, starting with a burrito for someone who still wasn't even there yet! In the meantime I continued to wait for my simple order. I get doing things in order, but that is a bit ridiculous. Or to have one of the other four people standing around doing nothing take care of putting salsa in the cup and grabbing a pre-bagged bag of chips wouldn't put them out in any meaningful way.

Ragnar R.

Such a dysfunctional place, I stopped for a late night snack , 10:15 and the whole crew is just chilling , gums chewed , a worker chilling on this bench like it was his living room, asked for quesadilla she told me the machine is off. I settled for the griddle , a cashier showed up randomly from the back looking like he was napping ... so much going on . Never coming back here. What a weird experience

jennifer rodriguez

I came in to get tacos. The worker was already being rude. All I told this lady was I wanted no rice on my tacos. She decided to tell her coworker mockingly laughing “no rice and no beans” in Spanish ?? And asked me to confirm that. Next time focus on the customer and not make fun of choices a customer makes. Keep it professional.

Atmosphere: 1

Food: 4

Service: 1

The Real Kris

I am Deaf so I showed my order on the notes. They completely ignored it and just made cheese quesadilla when I asked for veggies, & black beans in it with white rice, mild tomato salsa and sour cream. I walked out because they did not pay attention. Not coming back.Wheelchair accessibility: More related to Deafness accessibility, i tried to order on the app but it would not let me leave my name. Thus is why its so frustrating that I can’t order normally like everyone else.

Atmosphere: 3

Food: 3

Service: 1

John M.

as a fan of Chipotle, their Keto Salad Bowl truly exceeded my expectations. As someone who follows a ketogenic diet, finding delicious and satisfying options can sometimes be a challenge, but Chipotle's Keto Salad Bowl ticks all the boxes.First and foremost, the flavor profile of this salad bowl is outstanding. The combination of ingredients like grilled chicken, fajita vegetables, salsa, cheese, and guacamole creates a harmony of flavors that is both savory and satisfying. The chicken is tender and seasoned to perfection, while the fajita vegetables add a delightful crunch and a touch of sweetness. The salsa provides a nice kick of heat, and the cheese and guacamole add a creamy richness that ties everything together beautifully.One thing I appreciate about Chipotle is their commitment to using high-quality, fresh ingredients, and the Keto Salad Bowl is no exception. The vegetables are crisp and vibrant, and the chicken is sourced from responsibly-raised animals. This attention to detail shines through in every bite, elevating the overall dining experience.Another standout aspect of the Keto Salad Bowl is its versatility. While it is specifically designed for those following a ketogenic diet, anyone can enjoy its delicious flavors and health benefits. The bowl is low in carbohydrates and high in healthy fats, thanks to the generous portion of guacamole and cheese. It is also packed with protein, making it a satisfying and well-rounded meal option.The portion size of the Keto Salad Bowl is generous, ensuring that you feel satisfied and satiated after enjoying your meal. The ingredients are well-proportioned, and the balance between the different components is just right. The result is a filling and flavorful salad bowl that will leave you feeling nourished and energized.Lastly, I must mention the convenience factor of the Keto Salad Bowl. Chipotle offers online ordering and delivery, making it easy to enjoy this delicious meal from the comfort of your own home or office. The customization options also allow you to adjust the ingredients to suit your preferences and dietary needs.Overall, I highly recommend trying the Keto Salad Bowl at Chipotle. It is a flavor-packed, nutritious, and satisfying option that will leave you wanting more. Whether you follow a ketogenic diet or simply appreciate a good salad, this bowl is sure to impress.

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