Starbucks

3046 Gate House Plaza, Falls Church
(703) 645-9182

Recent Reviews

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Jesse P

They don’t allow you to pay for the car behind you.
Lame
Dry
I’m going back to Dunkin

Atmosphere: 2

Food: 2

Service: 1

Jon T

No walk in orders. Only online pick ups

Lu Lu

Starbucks company and CEOs need to pay them and support their employees! Baristas and farmers are the backbone of the company. I will not buy anything from Starbucks until protesters get their fair demands. I will gladly return to Starbucks after they fix them greedy selves

Flor Chavarria

workers are on strike, doors are locked.

Leslie Ju Manosalvas

This Starbucks is constantly changing the times they are open while being adjacent to a hospital. Frustrating.

Sean Crane

The company has gotten bad enough that the employees are on strike. They'd rather stand out in the cold and snow than be at work.

When they go back to talking in good faith, then I'll go back and change my review.
They need their baristas and workers more than I need their coffee. I'll go to any number of local coffee shops until they fix their issues.

Atmosphere: 1

Food: 1

Service: 1

Vignesh Artist

Always perfect for coffee

Atmosphere: 4

Food: 4

Service: 4

Eliz Cook

Nice atmosphere and felt clean (though the vents were really noisy)—whereas a lot of other Starbucks locations seem dirty, cramped, and not conducive to cafe culture. I stood for several minutes before any of 5 baristas would even approach me—then waited another 10 or so minutes for my Americano to come out—which tasted like burnt rubber. Very inattentive and subpar service. Starbucks is just too big to care about quality, I guess.

Atmosphere: 4

Food: 2

Service: 1

faith evette

Had a food item replaced due to an allergy and received it cold. Whoever was on to-go orders was killing it & was on top of putting everything together but it did not seem like the rest of staff matched their energy. No confirmation from the staff member when handing the product order, he was ready to help but did not seem to have customer service training. The baristas here have been great for years though

Joe Pika

Friendly Starbucks! Can be busy at times but staff is very friendly. There is a drive through and ample parking.

Atmosphere: 5

Food: 5

Service: 5

Kristine Porter

By far the friendliest Starbucks! This is how it was years and years ago. Clean! Clean bathrooms! Super nice service! Fresh coffee. I didn’t mind tipping because clearly the staff cares. All Starbucks should be like this.

Atmosphere: 5

Food: 5

Service: 5

Chirag Shah

Starbucks music is louder than a nightclub. I was there with a couple of friends. Discuss a few things but we could not hear each other clearly. I asked the barista to lower the volume if possible. The response I got was “we are busy right now.”.
As of turning down the volume is a huge amount of effort and time for them.

Starbucks has lost the customer service touch and the atmosphere of a café . Learn how to treat people and ask baristas to be more courteous.

Worst and worst.

Atmosphere: 1

Service: 1

Phuong Huynh

Treat customers so badly

Nija Lewis

It smells really bad in here 🤢 not sure if it’s a sewage issue, but I got my drink and left!

Igor Zivanov

They just can't make same coffee twice lol

Atmosphere: 4

Food: 1

Service: 4

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