This was one of the worst experiences I have ever had at a Wendy’s location. The restaurant locked its doors 20 minutes before the posted closing time, which is already unacceptable. To make matters worse, I had already placed and paid for an online order.
When I arrived to pick up my order through the drive-thru, I was told they were “out of food.” This explanation makes no sense, especially when the order had already been accepted online. It felt like the staff simply did not want to work and were trying to shut down early rather than serve customers. There was no apology, no accountability, and no effort to resolve the issue. This is extremely unprofessional and reflects poorly on the Wendy’s brand.
I am giving 1 star only because I cannot give 0. I would not recommend this location to anyone unless major improvements are made in management and staff responsibility.
Service: 1
Omar Marquez
Ordered online prior to midnight. Store closes at 12:40am. Manager refused to make order. Said they were closed and refused to make the order. Stated from 1200-1230 they are cleaning and not making food. They should change their hours or honor them.
Food: 1
Service: 1
Barbara Barrick
Staff is very nice early morning!!!
Atmosphere: 5
Food: 5
Service: 5
Carl Harris
Was trying to eat here, only to have the cashier just walk away. No be right back, or just a minute. Never was acknowledged and I just walked out.
Atmosphere: 1
Food: 1
Service: 1
Teresa Hart
The manager was constantly yelling at the other employees so it took away from being to enjoy my lunch and made the environment uncomfortable. I know there has to be someone that communicates with the staff especially while busy but she was just over the top. The employee that took my order was speaking so fast I couldn't understand her so I had to ask her to repeat herself...took longer to process my order instead of what she probably intended by going fast
Atmosphere: 3
Service: 3
Roberto Lopez
Nice and quick, I was able to get their $8.00 deal combo
Atmosphere: 5
Food: 5
Service: 5
Jordan Babin
Gave me stale fries and gave me the wrong drink as well it's not that hard to get a order, right
Atmosphere: 1
Food: 2
Service: 1
Lakysha Bynum
This location did not provide me with my complete order they left a 6 piece nuggets out of my bag. When I tried to call they answered the phone and hung up without letting me speak!
Atmosphere: 1
Food: 1
Service: 1
Mohammad Ali Mir
I love coming to this Wendy’s so much the food is always amazing and the service is top notch.
Underwhelming food but great effort. If your employees cannot afford to eat your food...
Atmosphere: 3
Food: 2
Service: 4
Thomas Vu
The food here is alright. Kinda what you’d expect expect for a fast food place. The lettuce and tomato seem fresh enough. And the chicken portion was decent.
Atmosphere: 5
Food: 4
Service: 5
cosmin badalau
U stay like a dog from 12.15 to 12.30 at night... Nobody serve u
Atmosphere: 2
Food: 2
Service: 1
jimmy hernandez
Food was not fresh and it was cold. Most menu items were not available.
The cashier rude
Service: 1
This was one of the worst experiences I have ever had at a Wendy’s location. The restaurant locked its doors 20 minutes before the posted closing time, which is already unacceptable. To make matters worse, I had already placed and paid for an online order.
When I arrived to pick up my order through the drive-thru, I was told they were “out of food.” This explanation makes no sense, especially when the order had already been accepted online. It felt like the staff simply did not want to work and were trying to shut down early rather than serve customers.
There was no apology, no accountability, and no effort to resolve the issue. This is extremely unprofessional and reflects poorly on the Wendy’s brand.
I am giving 1 star only because I cannot give 0. I would not recommend this location to anyone unless major improvements are made in management and staff responsibility.
Service: 1
Ordered online prior to midnight. Store closes at 12:40am. Manager refused to make order. Said they were closed and refused to make the order. Stated from 1200-1230 they are cleaning and not making food. They should change their hours or honor them.
Food: 1
Service: 1
Staff is very nice early morning!!!
Atmosphere: 5
Food: 5
Service: 5
Was trying to eat here, only to have the cashier just walk away. No be right back, or just a minute. Never was acknowledged and I just walked out.
Atmosphere: 1
Food: 1
Service: 1
The manager was constantly yelling at the other employees so it took away from being to enjoy my lunch and made the environment uncomfortable. I know there has to be someone that communicates with the staff especially while busy but she was just over the top. The employee that took my order was speaking so fast I couldn't understand her so I had to ask her to repeat herself...took longer to process my order instead of what she probably intended by going fast
Atmosphere: 3
Service: 3
Nice and quick, I was able to get their $8.00 deal combo
Atmosphere: 5
Food: 5
Service: 5
Gave me stale fries and gave me the wrong drink as well it's not that hard to get a order, right
Atmosphere: 1
Food: 2
Service: 1
This location did not provide me with my complete order they left a 6 piece nuggets out of my bag. When I tried to call they answered the phone and hung up without letting me speak!
Atmosphere: 1
Food: 1
Service: 1
I love coming to this Wendy’s so much the food is always amazing and the service is top notch.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Disgusting staff and food
Underwhelming food but great effort. If your employees cannot afford to eat your food...
Atmosphere: 3
Food: 2
Service: 4
The food here is alright. Kinda what you’d expect expect for a fast food place. The lettuce and tomato seem fresh enough. And the chicken portion was decent.
Atmosphere: 5
Food: 4
Service: 5
U stay like a dog from 12.15 to 12.30 at night... Nobody serve u
Atmosphere: 2
Food: 2
Service: 1
Food was not fresh and it was cold. Most menu items were not available.
Atmosphere: 1
Food: 1
Service: 2
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