McDonald's

1650 Armory Dr, Franklin
(757) 562-7822

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Recent Reviews

Just went today with low expectations after reading reviews. The drive thru employee was smiling & friendly, the food was fresh & actually looked like the pictures, and everything was delicious. We won't hesitate to return.
I came inside to pick up a couple of mobile orders. Apparently you're supposed to go through the drive thru? That doesn't seem right. Regardless, I was waiting at the counter for a solid 5 min looking like a deer in headlights waiting to be acknowledged. Another person comes in and they acknowledge her and ask "Did you order online?" And she totally ignored me. I spoke up and said "Hey, sorry to cut you off, but I arrived here before this other person...
Required to order through a kiosk, unable to customize my sandwich. Friendly staff. Receipt was blank. Restaurant and restroom were clean. There was no ketchup-packets or pump, frustrating when you have a child that doesn’t want to eat without ketchup.

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