Auntie Anne's

Waited at counter for serval minutes before being “helped”. Rude customer service.

Atmosphere: 1

Service: 1

We waited here for over ten mins the young lady finally walked up on her phone she then outside the door still on her phone. It took her another two mins before she came to the counter to service us. This is the one by the food court

Atmosphere: 1

Food: 3

Service: 1

GOD FORBID YOU SHOW UP 3 HOUR BEFORE THEY CLOSE "uhh we close soon so not making anymore cinnamon pretzels only have nuggets " ya cuz YOU ARE TOO LAZY ITS CALLED AUNTIE ANNES WAS KNOW FOR HER PRETZELS NOT HER NUGGETS DO YOUR

Atmosphere: 1

Food: 3

Service: 1

I wish I could give this place negative stars but 1 will have to do I simply asked the employee for a fork and he lied to me . Also my pretzel nuggets were dry never coming here again!

Atmosphere: 1

Food: 1

Service: 1

Very nice employees very delicious food always hot and fresh delicious

I go to the mall to get salted pretzels nuggets all the Time and they're very good. One of the employees named Bridget is extra sweet very patient and make sure customers is satisfied she works both locations in the mall and she's a very hard. I just want to say, Bridget thank you for your excellent services you will see me again very soon!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Pretzel Nuggets Bucket

i placed a mobile order and went after 10 min, said they JUST received it and it would be another 15. i only have a 30 min break and associates were rude. both of them even had on pajamas…

Very nice employees very delicious food always hot and fresh delicious

Guy was rude it was 10:55am when I got there said he doesn't open until 1100am post says opens at 10am. I said I just wanted a Strawberry lemonade. He said oh well I won't have that at all today its cleaning day. I will not go back to this ever. Just lost my business.

Placed an online order and someone picked it up so they had to remake the order and they gave me no issues, Bridget even threw in a couple of extra items as an apology, which I didn't blame them. Shoutout Bridget! She's always been a pleasure when I interact with her.

Don’t eat here they are the worst go to the other one in the mall.

i placed a mobile order and went after 10 min, said they JUST received it and it would be another 15. i only have a 30 min break and associates were rude. both of them even had on pajamas…

They couldn't get my order right at all. Then acted as they didn't care and continued to be negative. I will not be returning.

I wonder what will become of restaurants and these type places after pandemic. Customer service has changed dramatically. This young generation don't have a clue! Will tell you anything to get rid of you. No small cups for drink but same small cups for pretzel nuggets! Mgmt haven't approved to sell cups for drinks! Stop lying! Selling cinnamon pretzels with cinnamon on top nuggets only and you don't realize until you're gone. Horrible place.

i placed a mobile order and went after 10 min, said they JUST received it and it would be another 15. i only have a 30 min break and associates were rude. both of them even had on pajamas…