I accidentally ordered at a different location on my app. The lady at the window was still nice enough to make my order even though I didn’t pay for their location. Thank you
Food: 5
Service: 5
H L
Usually I have no complaints from the 2203 Plank Road location however today I had a very simple order (2 sprinkle donuts and a hot chocolate). This is the first time I have ever been slightly nauseous when getting my food (which was incorrect) from a guy att he window who reaked of pot. I don't care what you do in your own home however I don't like the smell and don't feel I should be subjected to the smell when I want to eat.
Food: 4
Service: 2
Jason Thomas
The workers at the window will treat you like you’re too dumb to correctly order what you want, yet they’ll get your order wrong like 40% of the time. They seem like smart folks, but generally have bad attitudes and pretty consistently poor order accuracy.
Today they got my order (two bacon egg and cheese croissants) wrong again and the person tried to tell me I ordered wrong 😆 because there were two bacon egg and cheese wraps in my bag. They’d rather argue with the customer than look in the bag and see they gave out the wrong food. Another person fixed my order but seemed annoyed at me about it.
The staff at the previous Dunkin’, a stone’s throw away from this “new” store, were rough around the edges and the dated interior was kinda grimy, but they were very friendly and always got the orders right. The new store looks nice, employees have a more professional appearance, but sheesh they’re not doing well in regards to customer service.
Atmosphere: 4
Food: 3
Service: 1
Eric Curtis
Very long wait, one of the slowest Dunkin’s I’ve been too
Atmosphere: 2
Food: 2
Service: 2
Ed Killian
Very good morning breakfast.
Atmosphere: 5
Food: 5
Service: 5
Brian Passmore
Great inside and outside seating. Bright clean and trendy. Music level was perfect. Coffee is just as you would want dunkin to be. Never hesitate to stop here for a good cup of joe. Ice cream on-site and drive thru. Never had a bad experience or slow service. Nitro cold brew is my go to. Cheers
Atmosphere: 5
Food: 4
Service: 5
Das
Got a plain bagel instead of sesame, wasn’t toasted either? Sigh
Food: 1
Service: 4
Heela Barakzai
Unfriendly staff and takes forever to make your order. I visited this place with my toddlers and found it not kid friendly.
I’ve been to this twice now with my four kids, and both times we’ve been very pleased with both quality of product and service, but tonight was a whole other level. Even close to closing- the employees were so incredibly helpful and sweet, patient with my indecisive excited children, everything was delicious. Love this store!
Priscilla Olson
Excellent customer service. Staff was very friendly! Coffee was made to order.
Aaron Copeland
Absolutely amazing customer service , the staff was amazing very nice with my daughter. Very welcoming
Jeff N
Usually don’t give a 5* for atmosphere but the staff here are awesome and funny. Very good experience when they always go the extra mile for their customers!
I accidentally ordered at a different location on my app. The lady at the window was still nice enough to make my order even though I didn’t pay for their location. Thank you
Food: 5
Service: 5
Usually I have no complaints from the 2203 Plank Road location however today I had a very simple order (2 sprinkle donuts and a hot chocolate). This is the first time I have ever been slightly nauseous when getting my food (which was incorrect) from a guy att he window who reaked of pot. I don't care what you do in your own home however I don't like the smell and don't feel I should be subjected to the smell when I want to eat.
Food: 4
Service: 2
The workers at the window will treat you like you’re too dumb to correctly order what you want, yet they’ll get your order wrong like 40% of the time. They seem like smart folks, but generally have bad attitudes and pretty consistently poor order accuracy.
Today they got my order (two bacon egg and cheese croissants) wrong again and the person tried to tell me I ordered wrong 😆 because there were two bacon egg and cheese wraps in my bag. They’d rather argue with the customer than look in the bag and see they gave out the wrong food. Another person fixed my order but seemed annoyed at me about it.
The staff at the previous Dunkin’, a stone’s throw away from this “new” store, were rough around the edges and the dated interior was kinda grimy, but they were very friendly and always got the orders right. The new store looks nice, employees have a more professional appearance, but sheesh they’re not doing well in regards to customer service.
Atmosphere: 4
Food: 3
Service: 1
Very long wait, one of the slowest Dunkin’s I’ve been too
Atmosphere: 2
Food: 2
Service: 2
Very good morning breakfast.
Atmosphere: 5
Food: 5
Service: 5
Great inside and outside seating. Bright clean and trendy. Music level was perfect. Coffee is just as you would want dunkin to be. Never hesitate to stop here for a good cup of joe. Ice cream on-site and drive thru. Never had a bad experience or slow service. Nitro cold brew is my go to. Cheers
Atmosphere: 5
Food: 4
Service: 5
Got a plain bagel instead of sesame, wasn’t toasted either? Sigh
Food: 1
Service: 4
Unfriendly staff and takes forever to make your order. I visited this place with my toddlers and found it not kid friendly.
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Clean, friendly service, easy on and off 95.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great friendly service. Clean.
I’ve been to this twice now with my four kids, and both times we’ve been very pleased with both quality of product and service, but tonight was a whole other level. Even close to closing- the employees were so incredibly helpful and sweet, patient with my indecisive excited children, everything was delicious. Love this store!
Excellent customer service. Staff was very friendly! Coffee was made to order.
Absolutely amazing customer service , the staff was amazing very nice with my daughter. Very welcoming
Usually don’t give a 5* for atmosphere but the staff here are awesome and funny. Very good experience when they always go the extra mile for their customers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
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