FYI — the friendly and welcoming smiles will truly be missed on my way to work. For almost two years, I went out of my way just to be greeted by them.
In a world where genuine customer service is becoming rare, the owner needs to take a close look at what is happening in your business.
Customers in general do not get greeted, spoken to in an unprofessional manner, and profanity within earshot of customers.
Atmosphere: 1
Food: 3
Service: 1
JPatrik Guerrero
The bathroom was dirty, and the service was very bad. Terrible customer service; they handed out the products reluctantly or in a rude manner.
Atmosphere: 1
Food: 2
Service: 1
Edward Young
We stopped in this location about 6 p.m. one evening on a Saturday planning to get coffees and doughnuts. The girl behind the counter kinda smiled at us and never said a word. The guy behind the counter did the same but without a smile. After waiting ten minutes standing in front of the counter they never responded to us so we left and went to WaWa. Does Dunkin even care?
Christopher Clarke
Good service and they even gave my child stickers!
Atmosphere: 5
Food: 5
Service: 5
Shawn Young
Coffee and donut was great tasting!!!
Atmosphere: 5
Food: 4
Service: 5
Nicoly Tv
good ice cream. service was alright i mean i used to work at dunkin and u get paid so little so…what the heck the guy gave me the tho gen z stare lol
Atmosphere: 3
Food: 5
Service: 3
Keith
Just got a donut and coffee from here the cold brew was great however the donut tasted stale as if it's been sitting out for hours they should be charging half price for donuts after a certain time because these are pretty much garbage.
Atmosphere: 5
Food: 1
Service: 5
Fatima Hashimi
Came at 5pm on a monday, Ordered a hot coffee. They gave me an iced coffee in a hot coffee cup. I did not want to spend 25 minutes waiting for a coffee. But I had to today. And then they made it wrong the second time. Not even worth waiting for a third drink. I've never left a dunkin in such an awful mood. The staff was nice enough. Although making coffee is not their forte.
Atmosphere: 1
Food: 2
Service: 1
Annabeth J
I usually don't leave reviews, but wow. I stopped by this Dunkin' yesterday wanting to try to new BR side, and instead I was met with slow service. The guy behind the counter with curly hair and a red jacket on was extremely slow. No urgency, no eye contact, just aimless wandering between tasks. It took fifteen minutes for me to get a single milkshake and there wasn’t even anyone in front of me. The only reason anything got done was because of his other coworkers, who were clearly busy with drive through. One had to jump in and finish my shake. They got that done real quick and cleaned up the mess he was making. I felt bad for them. If this location wants to keep customers, they need to rethink who’s behind that counter.
Atmosphere: 1
Food: 1
Service: 1
Milan Babii
The staff here are SO RUDE. I have never had bad service here, it’s all just been horrible. My order is always wrong. I order a sandwich with bacon and cheese and no matter how many times I emphasise DARK TOASTED, the cheese is always COLD. How hard can it be?
Avoid this Dunkin!! Came in on 2/17 and experienced the slowest service ever from a lightskin male worker with curly hair and glasses. Absolutely unacceptable, almost waited 15 mins for a single drink….used to be my fav spot but the service has became disappointing.
Lee
Nice people, good place to stop for some coffee and donuts
Cody
Yall are always so friendly, thank you!
Liam Berglof
Hello, due to my experience at this Dunkin location i believe it should be brought to attention that the working conditions and atmosphere of the establishment are absolutely atrocious. I went to this location on 2/1/2025 and witnessed a seemingly teenage girl being yelled at and berated by the managerial staff, on top of that the customer service was terrible and it was my first time there. An employee with purple hair gave me consistent attitude and my food wasn’t even good!! Genuinely sending my prayers out to the employees, on the other hand this establishment NEEDS new management from what I saw.
Ericka Obando
I go here ALL the time for coffee and it’s amazing each time, today they messed up my order 3 times and it’s a specific milky color and sooo sweet but I got bitter and really dark looking coffee but thankfully it was remade until we got it right, I’m a server so I know you either get annoyed or anxious when someone complains ab their order and I always hate asking when somethings wrong with mine but I’m so glad they handled it well and remade my order the 3 times, I was rushing to work but needed my coffee for this 10hr shift so I’m so happy they remade it and didn’t throw it at me and told me to leave, they were so professional and sweet maybe a bit annoyed but I would be too if someone did that I get it, but THANK YOU GUYSSS FOR THE COFFEEE I love y’all, don’t hate me HAHA and that entrance door swings open way to far and hits the wall so loud that’s the only reason I do drive thru HAHA
FYI — the friendly and welcoming smiles will truly be missed on my way to work. For almost two years, I went out of my way just to be greeted by them.
In a world where genuine customer service is becoming rare, the owner needs to take a close look at what is happening in your business.
Customers in general do not get greeted, spoken to in an unprofessional manner, and profanity within earshot of customers.
Atmosphere: 1
Food: 3
Service: 1
The bathroom was dirty, and the service was very bad. Terrible customer service; they handed out the products reluctantly or in a rude manner.
Atmosphere: 1
Food: 2
Service: 1
We stopped in this location about 6 p.m. one evening on a Saturday planning to get coffees and doughnuts. The girl behind the counter kinda smiled at us and never said a word. The guy behind the counter did the same but without a smile. After waiting ten minutes standing in front of the counter they never responded to us so we left and went to WaWa. Does Dunkin even care?
Good service and they even gave my child stickers!
Atmosphere: 5
Food: 5
Service: 5
Coffee and donut was great tasting!!!
Atmosphere: 5
Food: 4
Service: 5
good ice cream. service was alright i mean i used to work at dunkin and u get paid so little so…what the heck the guy gave me the tho gen z stare lol
Atmosphere: 3
Food: 5
Service: 3
Just got a donut and coffee from here the cold brew was great however the donut tasted stale as if it's been sitting out for hours they should be charging half price for donuts after a certain time because these are pretty much garbage.
Atmosphere: 5
Food: 1
Service: 5
Came at 5pm on a monday,
Ordered a hot coffee.
They gave me an iced coffee in a hot coffee cup.
I did not want to spend 25 minutes waiting for a coffee. But I had to today. And then they made it wrong the second time.
Not even worth waiting for a third drink.
I've never left a dunkin in such an awful mood.
The staff was nice enough.
Although making coffee is not their forte.
Atmosphere: 1
Food: 2
Service: 1
I usually don't leave reviews, but wow. I stopped by this Dunkin' yesterday wanting to try to new BR side, and instead I was met with slow service. The guy behind the counter with curly hair and a red jacket on was extremely slow. No urgency, no eye contact, just aimless wandering between tasks.
It took fifteen minutes for me to get a single milkshake and there wasn’t even anyone in front of me. The only reason anything got done was because of his other coworkers, who were clearly busy with drive through. One had to jump in and finish my shake. They got that done real quick and cleaned up the mess he was making. I felt bad for them.
If this location wants to keep customers, they need to rethink who’s behind that counter.
Atmosphere: 1
Food: 1
Service: 1
The staff here are SO RUDE. I have never had bad service here, it’s all just been horrible. My order is always wrong. I order a sandwich with bacon and cheese and no matter how many times I emphasise DARK TOASTED, the cheese is always COLD. How hard can it be?
Restaurantji Recommends
Avoid this Dunkin!! Came in on 2/17 and experienced the slowest service ever from a lightskin male worker with curly hair and glasses. Absolutely unacceptable, almost waited 15 mins for a single drink….used to be my fav spot but the service has became disappointing.
Nice people, good place to stop for some coffee and donuts
Yall are always so friendly, thank you!
Hello, due to my experience at this Dunkin location i believe it should be brought to attention that the working conditions and atmosphere of the establishment are absolutely atrocious. I went to this location on 2/1/2025 and witnessed a seemingly teenage girl being yelled at and berated by the managerial staff, on top of that the customer service was terrible and it was my first time there. An employee with purple hair gave me consistent attitude and my food wasn’t even good!! Genuinely sending my prayers out to the employees, on the other hand this establishment NEEDS new management from what I saw.
I go here ALL the time for coffee and it’s amazing each time, today they messed up my order 3 times and it’s a specific milky color and sooo sweet but I got bitter and really dark looking coffee but thankfully it was remade until we got it right, I’m a server so I know you either get annoyed or anxious when someone complains ab their order and I always hate asking when somethings wrong with mine but I’m so glad they handled it well and remade my order the 3 times, I was rushing to work but needed my coffee for this 10hr shift so I’m so happy they remade it and didn’t throw it at me and told me to leave, they were so professional and sweet maybe a bit annoyed but I would be too if someone did that I get it, but THANK YOU GUYSSS FOR THE COFFEEE I love y’all, don’t hate me HAHA and that entrance door swings open way to far and hits the wall so loud that’s the only reason I do drive thru HAHA
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