I usually don't leave reviews, but wow. I stopped by this Dunkin' yesterday wanting to try to new BR side, and instead I was met with slow service. The guy behind the counter with curly hair and a red jacket on was extremely slow. No urgency, no eye contact, just aimless wandering between tasks. It took fifteen minutes for me to get a single milkshake and there wasn’t even anyone in front of me. The only reason anything got done was because of his other coworkers, who were clearly busy with drive through. One had to jump in and finish my shake. They got that done real quick and cleaned up the mess he was making. I felt bad for them. If this location wants to keep customers, they need to rethink who’s behind that counter.
Milan Babii
The staff here are SO RUDE. I have never had bad service here, it’s all just been horrible. My order is always wrong. I order a sandwich with bacon and cheese and no matter how many times I emphasise DARK TOASTED, the cheese is always COLD. How hard can it be?
Ky K
Avoid this Dunkin!! Came in on 2/17 and experienced the slowest service ever from a lightskin male worker with curly hair and glasses. Absolutely unacceptable, almost waited 15 mins for a single drink….used to be my fav spot but the service has became disappointing.
Lee
Nice people, good place to stop for some coffee and donuts
Cody
Yall are always so friendly, thank you!
Liam Berglof
Hello, due to my experience at this Dunkin location i believe it should be brought to attention that the working conditions and atmosphere of the establishment are absolutely atrocious. I went to this location on 2/1/2025 and witnessed a seemingly teenage girl being yelled at and berated by the managerial staff, on top of that the customer service was terrible and it was my first time there. An employee with purple hair gave me consistent attitude and my food wasn’t even good!! Genuinely sending my prayers out to the employees, on the other hand this establishment NEEDS new management from what I saw.
Ericka Obando
I go here ALL the time for coffee and it’s amazing each time, today they messed up my order 3 times and it’s a specific milky color and sooo sweet but I got bitter and really dark looking coffee but thankfully it was remade until we got it right, I’m a server so I know you either get annoyed or anxious when someone complains ab their order and I always hate asking when somethings wrong with mine but I’m so glad they handled it well and remade my order the 3 times, I was rushing to work but needed my coffee for this 10hr shift so I’m so happy they remade it and didn’t throw it at me and told me to leave, they were so professional and sweet maybe a bit annoyed but I would be too if someone did that I get it, but THANK YOU GUYSSS FOR THE COFFEEE I love y’all, don’t hate me HAHA and that entrance door swings open way to far and hits the wall so loud that’s the only reason I do drive thru HAHA
tamari wyche
I was there earlier and i saw the manager screaming at what looked like a highschool student and putting her hands towards her face. It seems like a toxic work environment and the general manager was no where to be seen. It made a really uncomfortable and concerning experience as a customer. The food and drink were just okay.
Julie Mitchell
Rae is often at the drive through and she is always so pleasant first thing in the morning... best way to start the day.
Selicia Vance Beasley
I go to this location because it’s right by my house. Some days they are really good and other days it’s the customer service, anyway When you are giving any type of food item. PUT NAPKINS IN THE BAG!!!! Then when you ask for napkins they look at you like you’re crazy.
Night time sucks . Seems like they all stand around on their phones & get mad or irritated when they get an order. I’m sorry what do u get 1 customer a hour . 3 people standing in there doing nothing and they want to give me my drink with coffee dripping down all the sides and all the flavor sitting at the bottom on the cup .
Mr X
4.2 solid due to service. I enjoy a good donut. Sometimes they do not fill them properly. However, taste and effectiveness is there. The worker behind the counter is not that welcoming. Nevertheless, enjoy. Cheers
Parking: Due to the 95 exit being right there, getting in and out has its issues.
Kid-friendliness: Yes, kids are welcome with paying adult.
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Doughnut
Brayden Dent
Went through the drive thru since the inside is closed and ordered a cookie butter cold brew with cream and they forgot the cream then waited again and they refused to actually remake it and just poured cream on top which made the cold foam disappear
Atmosphere: 1
Service: 1
Victoria Collins
Employees playing around did care when coffee was incorrect.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Hash Browns
Joe
Go in there frequently and "was" our best Dunkin Donuts but not anymore. We have gone in after 6pm and there is a girl with bleached hair braided that has a look on her face like she hates you for coming in and bothering her she looks at me like she hates me and does not even know me. Most recently we went in there and the other girl is training a man and she got very rude with me for no reason. My Money, I am paying the bill and I will not tolerate being treated like I am bothering you and looking at me like you hate me for no reason. Good Bye I do not need this type of treatment or attitude for giving you my money.
I usually don't leave reviews, but wow. I stopped by this Dunkin' yesterday wanting to try to new BR side, and instead I was met with slow service. The guy behind the counter with curly hair and a red jacket on was extremely slow. No urgency, no eye contact, just aimless wandering between tasks.
It took fifteen minutes for me to get a single milkshake and there wasn’t even anyone in front of me. The only reason anything got done was because of his other coworkers, who were clearly busy with drive through. One had to jump in and finish my shake. They got that done real quick and cleaned up the mess he was making. I felt bad for them.
If this location wants to keep customers, they need to rethink who’s behind that counter.
The staff here are SO RUDE. I have never had bad service here, it’s all just been horrible. My order is always wrong. I order a sandwich with bacon and cheese and no matter how many times I emphasise DARK TOASTED, the cheese is always COLD. How hard can it be?
Avoid this Dunkin!! Came in on 2/17 and experienced the slowest service ever from a lightskin male worker with curly hair and glasses. Absolutely unacceptable, almost waited 15 mins for a single drink….used to be my fav spot but the service has became disappointing.
Nice people, good place to stop for some coffee and donuts
Yall are always so friendly, thank you!
Hello, due to my experience at this Dunkin location i believe it should be brought to attention that the working conditions and atmosphere of the establishment are absolutely atrocious. I went to this location on 2/1/2025 and witnessed a seemingly teenage girl being yelled at and berated by the managerial staff, on top of that the customer service was terrible and it was my first time there. An employee with purple hair gave me consistent attitude and my food wasn’t even good!! Genuinely sending my prayers out to the employees, on the other hand this establishment NEEDS new management from what I saw.
I go here ALL the time for coffee and it’s amazing each time, today they messed up my order 3 times and it’s a specific milky color and sooo sweet but I got bitter and really dark looking coffee but thankfully it was remade until we got it right, I’m a server so I know you either get annoyed or anxious when someone complains ab their order and I always hate asking when somethings wrong with mine but I’m so glad they handled it well and remade my order the 3 times, I was rushing to work but needed my coffee for this 10hr shift so I’m so happy they remade it and didn’t throw it at me and told me to leave, they were so professional and sweet maybe a bit annoyed but I would be too if someone did that I get it, but THANK YOU GUYSSS FOR THE COFFEEE I love y’all, don’t hate me HAHA and that entrance door swings open way to far and hits the wall so loud that’s the only reason I do drive thru HAHA
I was there earlier and i saw the manager screaming at what looked like a highschool student and putting her hands towards her face. It seems like a toxic work environment and the general manager was no where to be seen. It made a really uncomfortable and concerning experience as a customer. The food and drink were just okay.
Rae is often at the drive through and she is always so pleasant first thing in the morning... best way to start the day.
I go to this location because it’s right by my house. Some days they are really good and other days it’s the customer service, anyway When you are giving any type of food item. PUT NAPKINS IN THE BAG!!!! Then when you ask for napkins they look at you like you’re crazy.
Restaurantji Recommends
Night time sucks . Seems like they all stand around on their phones & get mad or irritated when they get an order. I’m sorry what do u get 1 customer a hour .
3 people standing in there doing nothing and they want to give me my drink with coffee dripping down all the sides and all the flavor sitting at the bottom on the cup .
4.2 solid due to service. I enjoy a good donut. Sometimes they do not fill them properly. However, taste and effectiveness is there.
The worker behind the counter is not that welcoming. Nevertheless, enjoy.
Cheers
Parking: Due to the 95 exit being right there, getting in and out has its issues.
Kid-friendliness: Yes, kids are welcome with paying adult.
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Doughnut
Went through the drive thru since the inside is closed and ordered a cookie butter cold brew with cream and they forgot the cream then waited again and they refused to actually remake it and just poured cream on top which made the cold foam disappear
Atmosphere: 1
Service: 1
Employees playing around did care when coffee was incorrect.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Hash Browns
Go in there frequently and "was" our best Dunkin Donuts but not anymore. We have gone in after 6pm and there is a girl with bleached hair braided that has a look on her face like she hates you for coming in and bothering her she looks at me like she hates me and does not even know me. Most recently we went in there and the other girl is training a man and she got very rude with me for no reason. My Money, I am paying the bill and I will not tolerate being treated like I am bothering you and looking at me like you hate me for no reason. Good Bye I do not need this type of treatment or attitude for giving you my money.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Egg and Cheese, Hash Browns
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