“I have a killer sinus infection and didn't feel like cooking. We got Firehouse Subs and I was so glad. They were delicious, hot, and exactly as we ordered. We used the website and when I walked in, the young lady behind the counter was so courteous and handed me our order. She thanked me for coming and wished me a great night. I realized when I got home, I hadn't even brushed my hair🤣🤣. Perhaps I should have let my hubby go in and get the order🤣🤣. Thank you firehouse subs for a great meal!! We will be back!!“
“Hayden went above and beyond with customer service, was super friendly and personable. Being pregnant I'm extra particular about what I'm eating due to morning sickness and he made sure my food came out exactly as I wanted and even hooked me up with extra pickles. His customer service has definitely made a return customer out of me.“
“Got sent by my boss for the BOGO sub offer but was not listed at the store. The young man behind the counter directed me to the app where it was clearly listed as the online offer. I placed the order with the applied coupon and he even came out from behind the counter to check that it worked. Subs quickly made and they were great as usual. Fantastic all around experience.“