Baskin-Robbins

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About Baskin Robbins

Baskin-Robbins is a popular ice cream chain that offers a wide variety of flavors and treats. Customers praise the store's friendly staff, including a young employee who was very polite and served with a smile. The location is clean and well-maintained, making for a pleasant experience. Inside, there is also a Dunkin’ Donuts, perfect for satisfying sweet cravings. One customer enjoyed the large and delicious Cookies & Cream milkshake, while others appreciated the rich and satisfying Chocolate-Peanut Butter ice cream. Some reviews mention a positive experience with custom orders, such as a Minion Ice Cream cake, which was coordinated via email and phone. However, there was an issue with a cake order where the wrong cake was used, and the customer is still waiting for a refund. Parking can be confusing, with a long, winding entrance that feels unnecessary. Overall, Baskin-Robbins remains a reliable and enjoyable spot for ice cream lovers.

Customers' Favorites

Hot Fudge Sundae at Baskin Robbins

Birthday Cake

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Baskin Robbins Reviews

4.2

71 ratings

71%

21%

Food

Atmosphere

Service

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They have the best custom cakes and a perfect party room! Thanks to Mary for making our experience super awesome!

April 2025

Well it looked good on the outside... unfortunately they used the wrong cake from what I had asked for. Still waiting for my refund :(

I live in PA.

They worked with me via email and phone calls to make the perfect Minion Ice Cream cake for my daughter so we could celebrate her in VA.

I just wish I could attach a picture.

July 2024

We appreciate the great cakes and the wonderful customer service at the Gainesville Baskin Robbins! Thanks Mary!

April 2023

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