If you eat here, do not get your drinks here. Get your food and go get a drink somewhere else. They have the syrup level on their soda fountain turned down, so the drinks are awful. Service is friendly enough, but order accuracy is below average for the area. Always make sure you check your bag for sauces and straws, because they frequently forget them. Product quality is generally okay, assuming you get what you ordered. Speed of service is terrible. I believe they're competing with Hardee's for the slowest in the Twin County area. Do not come here in a hurry. 3 cars is at least a ten minute wait.
Atmosphere: 2
Food: 2
Service: 2
JamieLynBailey
My daughter has Celiacs and they were wonderful making sure that she had Safe food to eat. They cleaned the surfaces and applied new gloves and put her down fresh burgers on the grill just in case of cross contamination. They bagged her food (burger patties with cheese and a baked potato) separately. They were very kind and thorough! Definitely recommend if you have a gluten allergy! They got all of our orders right and we had a group of 5. The sweet tea was on point! Alll good things!
K J
Terrible customer service!!! I forgot to grab my order after I paid for it (they have the bad habit of grabbing your card, and hand you only the drink, while the meal takes like 3 minutes to come out), and they gave me my card back and a drink and I continued driving. It was not even 5 minutes and I drove back to grab the order I had left behind. 1) They did not gave me my order. 2) The manager Laura/Lauren or whatever her name is looked at me as if I was lying, and even after I showed her my receipt she did not even offer to return my money back. If she had doubts she could've easily look at the cameras! But she only said come tomorrow. No apologies, no offer to change my order for something else, or return my money; NOTHING. This woman was super rude (I am talking about the manager) and disrespectful.
Service: 1
Paul Grubbs
Fairly dirty
steve coates
2 hamburger combos & a order of nuggets $30+$. Could have ate at a real good restaurant for that money!
Larry Osborne
Good fast food.
Atmosphere: 4
Food: 4
Service: 4
Holley Bare
When you search through DoorDash, or through Google search… it shows on both that this establishment is open until midnight. It would not take our order on DoorDash, so we thought it might be something wrong in the app. We drove to the Wendy’s here (in Galax, VA 24333), only to be told through a closed window in drive thru that they were closed (around 11pm-11:30pm). I ask for the name of the manager that would not open the window in the drive thru that was mouthing to us they were closed, but he refuses to do anything. If this Restaurant closes sooner than midnight in the drive thru, then it needs to be fixed through all apps and search engines. Thanks though for a wasted trip, and a rude manager… even through a closed window. This town, DoorDash, and these Restaurants are getting ridiculous. ….at least going off of what every app and search result gives for the hours of operation.
Atmosphere: 1
Food: 1
Service: 1
Michael Barr
The new frosty with the fruit twist was a frosty with fruit at the bottom. It was different from what is advertised.
Atmosphere: 4
Food: 4
Service: 4
Blue Lava
I have never had a more disappointing visit to a Wendys. Walked in & two employees were using expletives at each other...after an unacceptable wait to place order it arrived incorrect and burger was so not fresh...tables and area were unclean.. I would suggest the area supervisor pay a surprise visit to this poorly run Wendys.
As always, Dave`s double combo is excellent!!! IMHO, best burger in town.
Amber
Closes at 11pm not 12 just went t9 the drive through at 11pm and they said they was already closed
Bri Lynn
Had to make a new review after visiting there the other night. We had a much better experience than the last few times. The food was hot, service was perfect, and soooo good. Definitely redeemed my love for their food!
Calico
It should not take 15 minutes to get each person's food cooked and each car through the drive thru...
If you eat here, do not get your drinks here. Get your food and go get a drink somewhere else. They have the syrup level on their soda fountain turned down, so the drinks are awful. Service is friendly enough, but order accuracy is below average for the area. Always make sure you check your bag for sauces and straws, because they frequently forget them. Product quality is generally okay, assuming you get what you ordered. Speed of service is terrible. I believe they're competing with Hardee's for the slowest in the Twin County area. Do not come here in a hurry. 3 cars is at least a ten minute wait.
Atmosphere: 2
Food: 2
Service: 2
My daughter has Celiacs and they were wonderful making sure that she had Safe food to eat. They cleaned the surfaces and applied new gloves and put her down fresh burgers on the grill just in case of cross contamination. They bagged her food (burger patties with cheese and a baked potato) separately. They were very kind and thorough! Definitely recommend if you have a gluten allergy! They got all of our orders right and we had a group of 5. The sweet tea was on point! Alll good things!
Terrible customer service!!! I forgot to grab my order after I paid for it (they have the bad habit of grabbing your card, and hand you only the drink, while the meal takes like 3 minutes to come out), and they gave me my card back and a drink and I continued driving. It was not even 5 minutes and I drove back to grab the order I had left behind. 1) They did not gave me my order. 2) The manager Laura/Lauren or whatever her name is looked at me as if I was lying, and even after I showed her my receipt she did not even offer to return my money back. If she had doubts she could've easily look at the cameras! But she only said come tomorrow. No apologies, no offer to change my order for something else, or return my money; NOTHING. This woman was super rude (I am talking about the manager) and disrespectful.
Service: 1
Fairly dirty
2 hamburger combos & a order of nuggets $30+$. Could have ate at a real good restaurant for that money!
Good fast food.
Atmosphere: 4
Food: 4
Service: 4
When you search through DoorDash, or through Google search… it shows on both that this establishment is open until midnight. It would not take our order on DoorDash, so we thought it might be something wrong in the app. We drove to the Wendy’s here (in Galax, VA 24333), only to be told through a closed window in drive thru that they were closed (around 11pm-11:30pm). I ask for the name of the manager that would not open the window in the drive thru that was mouthing to us they were closed, but he refuses to do anything. If this Restaurant closes sooner than midnight in the drive thru, then it needs to be fixed through all apps and search engines. Thanks though for a wasted trip, and a rude manager… even through a closed window. This town, DoorDash, and these Restaurants are getting ridiculous.
….at least going off of what every app and search result gives for the hours of operation.
Atmosphere: 1
Food: 1
Service: 1
The new frosty with the fruit twist was a frosty with fruit at the bottom. It was different from what is advertised.
Atmosphere: 4
Food: 4
Service: 4
I have never had a more disappointing visit to a Wendys. Walked in & two employees were using expletives at each other...after an unacceptable wait to place order it arrived incorrect and burger was so not fresh...tables and area were unclean.. I would suggest the area supervisor pay a surprise visit to this poorly run Wendys.
Atmosphere: 1
Food: 1
Service: 1
I can’t stop recommending this place.
Restaurantji Recommends
Slow!!!
As always, Dave`s double combo is excellent!!! IMHO, best burger in town.
Closes at 11pm not 12 just went t9 the drive through at 11pm and they said they was already closed
Had to make a new review after visiting there the other night. We had a much better experience than the last few times. The food was hot, service was perfect, and soooo good. Definitely redeemed my love for their food!
It should not take 15 minutes to get each person's food cooked and each car through the drive thru...
Loading...