Chipotle Mexican Grill

5300 Wyndham Forest Dr, Glen Allen
(804) 270-1021

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Recent Reviews

I have been a regular customer for years, but the quality of service has noticeably declined since Bailey left. Alex does a great job, but some of the newer staff are questionable, and the level of customer service has dropped significantly.

When I was there today, I asked for extra cheese. I even said I was fine with being charged more—no problem at all. Instead of simply accommodating the request, a staff member named “N” told me, “We use the three-finger...
As I walked in the lady goes “why can’t I ever just have a minute,” never acknowledged me. Never saw a smile or look at me. She cut my food wrong, and got sour cream over my other sides. She created a tense atmosphere I still tipped because the person that came in was a delight.
The best Chipotle. Friendly staff, quick service,

Only negative is I lovvve fajitas, but sometimes they are wayyyyy too salty, almost as if someone accidentally poured the entire salt container in. Happened twice to me. I didn’t complain just didn’t eat them.

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