Been coming to this location for years since I live right by it. This McDonald’s is one of the worst McDonalds I have ever been to. There is absolutely NO customer service. No “Hello!” “How may I help you?” “We’ll be right with you!” or “Have a good day!”. Just “Will you be using your mobile app?” followed by a “What do you want?” Then they literally just make you wait at the window for 20 minutes with not a word until they just hand you the food and shut the window. If you drive maybe 30 seconds in the same shopping center and go to Chick-fil-a they blow this Macdonald’s out of the water in every aspect.How about focusing on making sure your associates say hello and are polite/respectful to your customers instead of focusing on them asking if you’re using an app?
Atmosphere: 1
Food: 2
Service: 1
joey wray
If you're the owner of this McDonald's, carry your behind over to Chick-fil-A and take some notes!Ssssooooo Sssssssslllllllloooooooooowwwwwww...... good grief!!! And the time it took them to make me a Double Quarter Pounder and a 6-piece nugget with drink I could have gone to a sit-down restaurant eat an appetizer main course and desert......
Atmosphere: 1
Food: 1
Service: 1
Thomas Clements
Food sucked!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Mcmuffin
Cassandra Mobley
Customer service was fine. The food on the other hand seemed as tho it was cooked earlier and to re-heat they dropped it in the grease burned the chicken and the toasted bun. Absolutely horrible taste. I won't be returning to the McDonald's at Virginia center.
Atmosphere: 1
Food: 1
Service: 2
Brandon Spence
It was very dirty food was cold staff was rude
Atmosphere: 1
Food: 1
Service: 1
Luca G
I stopped by for coffee, I normally bring my own flavored creamer but I forgot my bag at home. When I ordered i didn't realize I didn't have mine with me so I told him I did not need creamer. When I got to the window I asked for some. The Lady shut the window and I could hear him yelling "I asked her and she said no." I mean is it a big deal that I asked for it at the window? I even apologized and said may I please have.... people are just so rude. 8/16 808 am
Service: 1
Trevor B
Worst McDonald's Ever!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
Donald Ambrose
Parking: Difficult to navigate the parking lot sometimesKid-friendliness: Kids welcome at McDonald's
Recommended dishes: Big Mac, Double Quarter Pounder with Cheese
Addison Hedden
Waited almost 30 minutes, little kids running around unsupervised, a few nuggets weren't even cooked, so they were completely inedible, fries were warm-ish and had no taste. Staff weren't wearing gloves and/or hairnets. There was barely any communication between the customer and staff. Very incompetent. But I'm also not surprised since it's an american mcdonalds.
Atmosphere: 2
Food: 3
Service: 1
John
I drove through. The food was great, but I have lost 110 lbs without fast
They can't get an order right. If I order a cheese burger, why would you put a chicken patty on it? I waited today for 20 min only for them to give me the wrong order!! Done with this location!
Atmosphere: 3
Food: 1
Service: 3
Tessie Watkins
I waited 50 minutes for one item. I will not be returning. Go to the McDonald’s on Sliding Hill. Better service and they actually acknowledge their guests.
Atmosphere: 1
Food: 1
Service: 1
Tamara Clark
Stood in lobby for 10 min with no welcome or acknowledgement. One young lady saw me and tried to pretend she was reading a screen. Do better. Customer service needs to come bk.
Atmosphere: 1
Food: 3
Service: 1
JJim Franks
Love the oreo mcflurry and pretty cheap price.
Atmosphere: 5
Food: 5
Service: 4
Ender375 Minecraft
This is my favorite place to get milkshakes and ice cream.
Been coming to this location for years since I live right by it. This McDonald’s is one of the worst McDonalds I have ever been to. There is absolutely NO customer service. No “Hello!” “How may I help you?” “We’ll be right with you!” or “Have a good day!”. Just “Will you be using your mobile app?” followed by a “What do you want?” Then they literally just make you wait at the window for 20 minutes with not a word until they just hand you the food and shut the window. If you drive maybe 30 seconds in the same shopping center and go to Chick-fil-a they blow this Macdonald’s out of the water in every aspect.How about focusing on making sure your associates say hello and are polite/respectful to your customers instead of focusing on them asking if you’re using an app?
Atmosphere: 1
Food: 2
Service: 1
If you're the owner of this McDonald's, carry your behind over to Chick-fil-A and take some notes!Ssssooooo Sssssssslllllllloooooooooowwwwwww...... good grief!!! And the time it took them to make me a Double Quarter Pounder and a 6-piece nugget with drink I could have gone to a sit-down restaurant eat an appetizer main course and desert......
Atmosphere: 1
Food: 1
Service: 1
Food sucked!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Mcmuffin
Customer service was fine. The food on the other hand seemed as tho it was cooked earlier and to re-heat they dropped it in the grease burned the chicken and the toasted bun. Absolutely horrible taste. I won't be returning to the McDonald's at Virginia center.
Atmosphere: 1
Food: 1
Service: 2
It was very dirty food was cold staff was rude
Atmosphere: 1
Food: 1
Service: 1
I stopped by for coffee, I normally bring my own flavored creamer but I forgot my bag at home. When I ordered i didn't realize I didn't have mine with me so I told him I did not need creamer. When I got to the window I asked for some. The Lady shut the window and I could hear him yelling "I asked her and she said no." I mean is it a big deal that I asked for it at the window? I even apologized and said may I please have.... people are just so rude. 8/16 808 am
Service: 1
Worst McDonald's Ever!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
Parking: Difficult to navigate the parking lot sometimesKid-friendliness: Kids welcome at McDonald's
Recommended dishes: Big Mac, Double Quarter Pounder with Cheese
Waited almost 30 minutes, little kids running around unsupervised, a few nuggets weren't even cooked, so they were completely inedible, fries were warm-ish and had no taste. Staff weren't wearing gloves and/or hairnets. There was barely any communication between the customer and staff. Very incompetent. But I'm also not surprised since it's an american mcdonalds.
Atmosphere: 2
Food: 3
Service: 1
I drove through. The food was great, but I have lost 110 lbs without fast
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Mcdouble
Restaurantji Recommends
They can't get an order right. If I order a cheese burger, why would you put a chicken patty on it? I waited today for 20 min only for them to give me the wrong order!! Done with this location!
Atmosphere: 3
Food: 1
Service: 3
I waited 50 minutes for one item. I will not be returning. Go to the McDonald’s on Sliding Hill. Better service and they actually acknowledge their guests.
Atmosphere: 1
Food: 1
Service: 1
Stood in lobby for 10 min with no welcome or acknowledgement. One young lady saw me and tried to pretend she was reading a screen. Do better. Customer service needs to come bk.
Atmosphere: 1
Food: 3
Service: 1
Love the oreo mcflurry and pretty cheap price.
Atmosphere: 5
Food: 5
Service: 4
This is my favorite place to get milkshakes and ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcflurry with Oreo Cookies