Sandano's Italian Sub Shop

Food was completely wrong. Took 1/2 sandwich to go. When I opened next day to eat, bugs flew from sandwich.

Atmosphere: 3

Food: 1

Service: 2

Great sandwiches, good service, clean. Easy ordering - follow directions and order online, no wait.

Food: 4

Service: 4

The place makes a good sandwich for richmond.

Vegetarian options: My girlfriend got a vegetarian hogie that she was pleased with. 3 cheese.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Sandanos Italian Sub

Went for lunch on a Saturday at 1230. We were told by the person behind the counter that it would be an hour wait. The restaurant was empty. I’m guessing to-go orders are priority over eat in customers. Can’t comment on the food since we promptly left.

Atmosphere: 2

Service: 1

Really good Italian sub, I would come back for more. The wait was a little long during the lunch hour, but they seemed short staffed as well.

Atmosphere: 3

Food: 5

Service: 4

Nothing spectacular

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Sandanos Italian Sub, Philly Cheese Steak

This guy is rude

Atmosphere: 1

Food: 1

Service: 1

Sorry, I was surprised by the hour wait for a sandwich, but you didn’t answer the phone when I tried to preorder. Two years ago, I would have given 5 stars. I now see other recent Google reviews on this topic. “One man show” now.

So, you sent me to Jersey Mike’s around the corner. Their cheesesteak was excellent by my Philadelphia standard. I was greeted by a fully staffed Jersey Mike’s Restaurant crew (all smiles) and walked out with a Philly cheesesteak in time to see your customers still waiting to order.

You’re losing business. Your call. 🤷🏻‍♂️

Atmosphere: 1

Service: 1

Tried to go two different days during normal business hours and it was closed both times.

Went in for the first time. I couldn't get waited on. Didn't know I had to order online. Man at counter went back to cooking and wouldn't even take our order. So we left.

This place is the absolute best in the Richmond surrounding area. The owner is really nice and his food is amazing. The amount of food you get for the price is another reason to come here. The cheesesteak is one of the bests I’ve ever had. I ordered an 8 inch and he gave me a 12 inch. I could easily split this up into 3 meals. Go support local business and enjoy 😍

Wouldn’t know about the food or the atmosphere because I called to order to go twice and they never picked up the phone. Unfortunately, that’s the kind of thing that will keep a guy like me from ever going there. Even on somebody else’s dime now. If it was lunch, or dinner I’d understand but anybody in the food industry knows 3 pm is the slowest hour ever. Even on a Saturday

Service: 1

Great food,caring owner,will continue to go back

Atmosphere: 4

Food: 5

Service: 4

No other customers in the shop yet an hour and a half wait for walk-ins? A few other reviews saying the same thing so apparently this is an ongoing problem not just today. They shouldn’t even be open except for takeout orders. Not going back.

Went in yesterday at 2:45 there were three tables of people and one group ahead at the register. With all the signs about long wait times and order online we decided to order online and go grocery shopping to kill time. We only saw one person working in the entire building. If you can’t handle slow business in the mid afternoon the close down for the day. I had high hopes for this place as I have had many suggestions for the sandwiches but now I’m out my money for multiple days because of poor staffing waiting on my refund.

Kid-friendliness: Not at all rude service and then after being instructed to order ahead order was cancelled

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandanos Italian Sub, Philly Cheese Steak