Wendy's
$ • Fast Food, Burgers
Hours:
4231 Pouncey Tract Rd, Glen Allen
(804) 658-4337
About Wendy's
Customers' Favorites
Wendy's Reviews
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I’m no so upset, I am so polite to everyone here and treated like crap, this is the worse Wendy’s ever! Every time I come here I am treated like an animal, Our bags being thrown at us, no receipt, then when I called for my receipt, I was yelled at and hung up on, start hiring people who are customer service oriented, I worked fast food and never treated anyone that way, even on my worse days, it’s disgusting! I’m not sure f Wendy’s even got the money for what I ordered,...read full review
Worst staff and food ever. They need to teach respect and how to speak to guest and not cuss at people and not make food that taste like plastic. This is the worst location I have ever
Been to.
Worst staff and food ever. They need to teach respect and how to speak to guest and not cuss at people and not make food that taste like plastic. This is the worst location I have ever
Been to.
Ratings
Menu
Hours
| Monday | 6:30AM - 11PM |
| Tuesday | 6:30AM - 11PM |
| Wednesday | 6:30AM - 11PM |
| Thursday | 6:30AM - 11PM |
| Friday | 6:30AM - 11PM |
| Saturday | 6:30AM - 11PM |
| Sunday | 6:30AM - 11PM |
Wendy's in this location has undergone some changes, but the food quality and affordability remain a highlight. The interior is in need of an update, with some customers describing the vibe as somewhere between high school cafeteria and detention hall. The ambiance could be improved, and while the staff, led by the friendly manager James, strive to provide good customer service, some reviews mention that the staff looked like they didn’t enjoy their work.
Certain menu items may be unavailable at times, but the classic Wendy's chili in large portions is still a standout. Although there have been reports of food being lukewarm and mushy, the restaurant remains a popular choice. Customers appreciate the efficient service, with some mentioning quick order fulfillment and helpful staff who can make changes to orders without fuss. Despite ongoing renovations causing limited parking and a need for more seating, customers look forward to the completion of the upgrades.