Firehouse Subs Coliseum
$ • Sandwich Shops, Fast Food
Hours:
2040 Coliseum Dr, Hampton
(757) 251-0577
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Firehouse subs NEVER has roast beef. I've tried a few times this week and Firehouse was out of roast beef. WTH. if you know that's something that goes fast, order more.
It doesn't help that the dang shift manager doesn't know anything either. I want to talk to district or corporate. This is ridiculous.
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 4PM |
| Thursday | Closed |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
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Firehouse Subs Coliseum is a restaurant that has received mixed reviews. While some customers have had excellent experiences with the service and the quality of the food, such as the delicious pizza meatball sub, others have faced issues with online orders not being ready on time or orders being incorrect. The management, however, has shown a commitment to making things right - one manager went "above and beyond" to address a bad experience. The restaurant seems to strive for customer satisfaction, though there is room for improvement in the consistency of the online ordering process.
Customers have described the staff as friendly and the restaurant as clean and quiet. The subs are described as huge, juicy, and with lots of meat, making it a favorite among some customers. However, there have been instances of poor customer service, with one customer reporting a lack of greeting and a long wait time for a single sub order. Despite this, another customer had a good experience, noting that the two workers were working hard to handle both walk-in and delivery orders, and their order was ready in a reasonable time. Additionally, a customer was impressed by the attentiveness and good manners of the cashier, Marrion, a young man with great customer service skills.