With the rest of us retirees use to enjoy a sit down breakfast and socialize at old location on big bethel road. This place; no way. It's like eating at the soup kitchen with the homeless who camp out there. Owner; save your canned apology or need to call. JUST FIX IT!!!
Atmosphere: 1
Food: 2
Service: 2
Tara
Just almost always a bad experience I don’t know why we go here. It’s like we wait a while go back and it’s still bad service. Went today and the young lady at the window took my phone for payment, gave me my phone back, handed me the bag of food that’s soaked in grease all around the bag, handed me my drinks, and then closed the window in my face. My heart sank cause it’s just an ugly bad vibe that I got. I feel like I did something wrong literally. There was no good morning, repeat of the cost for the food, or thank you have a nice day. I like to say hello and thank you to people. So I just don’t get it. I called spoke to someone who said she’s supposed to say good morning smh. She said she will call her boss and tell her. I work in management and I told her there is no way that would be allowed. Should’ve went to chic fil a. There was a ton of ketchup and jelly that would be thrown away and is just wasteful. I didn’t even ask for condiments though it’s nice to put a couple in. But it was a bunch and the hash browns were mushy and greasy thrown in disarray in the bag. Wrappers on the biscuits were soaked in grease so imagine getting food out of that bag. I wish they would make an effort to improve their customer service. I can come in and overhaul the place. Business would be booming. Keep it up mark my words yall gonna be out of business
Atmosphere: 1
Food: 3
Service: 1
Lorenza Winnegan
literally the worse experience ever. As someone who works in customer service, how hard is it to say Good morning or a how are you? She looked in my face and didn’t say nothing. Got the food which is so greasy it’s going through the bag. Then she shut the window. No communication at all. The food was also thrown in the bag, I ordered 3 hash browns and most of them were out of the packaging. Do better
Atmosphere: 1
Food: 1
Service: 1
_ Jackson
Ordered a tender meal did not receive fries, didn't notice until i got home. Either food is cold or something is missing . Need nee management and employees
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, French Fries
Judy Surncey
The best biscuits in town!
Atmosphere: 5
Food: 5
Service: 5
Chris Patrick
I paid for my order at 12:59pm and was the only car in line and had to wait 15 minutes for 1 cheeseburger and fries while watching the employees on their phones
Atmosphere: 2
Food: 3
Service: 1
Kamryn Nolan
Took FOREVER.
Atmosphere: 1
Food: 2
Service: 1
Anthony Sam
I like this Hardee's & the Original Bag is a hood deal.
Atmosphere: 4
Food: 5
Service: 5
Nito Severo
Nah the food came in was Ripped 🤦🏻♂️ There was No one else ordering food at the time . Also waited about 15 mins for my food , but I Believe there was only one person working, so she did the best she could 🙏🏽🫶🏽
Atmosphere: 3
Food: 4
Service: 3
Tasha Henderson
No urgency at the counter for walk in guests stood in line eight minutes before walking out as the employee is busy doing everything else except take my order.
Angeline Mayo Did a wonderful job taking my order she also followed up to insure everything was going good she did a great table touch and I really enjoyed the service
Atmosphere: 5
Food: 5
Service: 5
Coriander Crane
The management culture here seems very emotionally intelligent! During a busy moment, a younger employee pointed out a problem caused by a reasonable miscommunication, and the manager's immediate reaction was to guide the employee through solving the problem. Zero sign of irritation or distraction over the circumstances.
Atmosphere: 5
Food: 5
Service: 5
R Copeland
Do not go here you'll get robbed: Ordered a tea & Beverly from drive thru charges me for 3 waters without telling me. The receipt showed she charged me for a cola and tea. Went inside and instead of getting a refund the lady steals from my change. Either she doesn't know how to count or she's swindling customers. WARNING don't trust cash or credit cards with these people
Atmosphere: 1
Food: 1
Service: 1
Travis Carlson
Crazy that 2 sausage biscuits with cheese and 2 large hash browns that were not even full for 22 dollars is unacceptable dont go here
Atmosphere: 1
Food: 2
Service: 2
Christina Hughes
Super Sausage Biscuit, super sausage biscuit, super sausage biscuit
With the rest of us retirees use to enjoy a sit down breakfast and socialize at old location on big bethel road. This place; no way. It's like eating at the soup kitchen with the homeless who camp out there. Owner; save your canned apology or need to call. JUST FIX IT!!!
Atmosphere: 1
Food: 2
Service: 2
Just almost always a bad experience I don’t know why we go here. It’s like we wait a while go back and it’s still bad service. Went today and the young lady at the window took my phone for payment, gave me my phone back, handed me the bag of food that’s soaked in grease all around the bag, handed me my drinks, and then closed the window in my face. My heart sank cause it’s just an ugly bad vibe that I got. I feel like I did something wrong literally. There was no good morning, repeat of the cost for the food, or thank you have a nice day. I like to say hello and thank you to people. So I just don’t get it. I called spoke to someone who said she’s supposed to say good morning smh. She said she will call her boss and tell her. I work in management and I told her there is no way that would be allowed. Should’ve went to chic fil a. There was a ton of ketchup and jelly that would be thrown away and is just wasteful. I didn’t even ask for condiments though it’s nice to put a couple in. But it was a bunch and the hash browns were mushy and greasy thrown in disarray in the bag. Wrappers on the biscuits were soaked in grease so imagine getting food out of that bag. I wish they would make an effort to improve their customer service. I can come in and overhaul the place. Business would be booming. Keep it up mark my words yall gonna be out of business
Atmosphere: 1
Food: 3
Service: 1
literally the worse experience ever. As someone who works in customer service, how hard is it to say Good morning or a how are you? She looked in my face and didn’t say nothing. Got the food which is so greasy it’s going through the bag. Then she shut the window. No communication at all. The food was also thrown in the bag, I ordered 3 hash browns and most of them were out of the packaging. Do better
Atmosphere: 1
Food: 1
Service: 1
Ordered a tender meal did not receive fries, didn't notice until i got home. Either food is cold or something is missing . Need nee management and employees
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, French Fries
The best biscuits in town!
Atmosphere: 5
Food: 5
Service: 5
I paid for my order at 12:59pm and was the only car in line and had to wait 15 minutes for 1 cheeseburger and fries while watching the employees on their phones
Atmosphere: 2
Food: 3
Service: 1
Took FOREVER.
Atmosphere: 1
Food: 2
Service: 1
I like this Hardee's & the Original Bag is a hood deal.
Atmosphere: 4
Food: 5
Service: 5
Nah the food came in was Ripped 🤦🏻♂️ There was No one else ordering food at the time . Also waited about 15 mins for my food , but I Believe there was only one person working, so she did the best she could 🙏🏽🫶🏽
Atmosphere: 3
Food: 4
Service: 3
No urgency at the counter for walk in guests stood in line eight minutes before walking out as the employee is busy doing everything else except take my order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Angeline Mayo Did a wonderful job taking my order she also followed up to insure everything was going good she did a great table touch and I really enjoyed the service
Atmosphere: 5
Food: 5
Service: 5
The management culture here seems very emotionally intelligent! During a busy moment, a younger employee pointed out a problem caused by a reasonable miscommunication, and the manager's immediate reaction was to guide the employee through solving the problem. Zero sign of irritation or distraction over the circumstances.
Atmosphere: 5
Food: 5
Service: 5
Do not go here you'll get robbed:
Ordered a tea & Beverly from drive thru charges me for 3 waters without telling me. The receipt showed she charged me for a cola and tea. Went inside and instead of getting a refund the lady steals from my change. Either she doesn't know how to count or she's swindling customers. WARNING don't trust cash or credit cards with these people
Atmosphere: 1
Food: 1
Service: 1
Crazy that 2 sausage biscuits with cheese and 2 large hash browns that were not even full for 22 dollars is unacceptable dont go here
Atmosphere: 1
Food: 2
Service: 2
Super Sausage Biscuit, super sausage biscuit, super sausage biscuit
Food: 5
Service: 5
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