Panera Bread

295 Burgess Rd, Harrisonburg
(540) 433-6333

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I’ve been coming to Panera Bread for a while now, and up until this visit, they have never messed up my order. That’s why this experience was so disappointing.

I pay good money here, so when something is wrong, it really leaves a bad taste in my mouth—literally and figuratively. This time, my sandwich was completely off… where were the tomatoes? Where were the avocados? Where was the sauce? It honestly looked like they forgot to put half the ingredients...
My salad had brown lettuce in it. My squash soup was hot and pretty good. But the salad just tasted stale. I was surprised but probably never ate there at 5pm in evening. It was usually lunch. So I'm good and won't visit back very soon or at all.
I usually get sandwiches when I order. They are consistent with what I expected from Panera. Usually order ahead & pick up. In the 3 times I have been some item was missing. Staff has pleasantly provided the missing item when asked.

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