BJ's Restaurant & Brewhouse

12010 W Broad St, Henrico
(804) 298-2950

Customers' Favorites

Menu

Photos

+65 photos
+64 photos
Add a photo

Recent Reviews

My first time eating here and our server STEVEN was very rude and unpleasant. He literally had bad customer service from the start. Gave us attitude when we asked for refills and slammed hot sauce on the table. Steven had bad customer service. If he can't handle a 13 top then he should stuck to his 2-4 top tables. Brought us our food with no utensils. When we asked for to go boxes and out check it took him 30 minutes. Then brought me my check and it was all wrong. I had food...
We went to BJ's for Father's Day and our food was delightful and so was the ambiance. The only issue we had was our server. She had no energy, got part of our order wrong and was extremely, extremely slow. Mind you, we were 1 of 5 tables in the entire restaurant. She never once smiled and spoke with zero enthusiasm. Overall we had fun as a family - enjoying or food and company but when she came around she lowered the mood.
Me (Sophia), and my pals Dotty and Sunjana had a fantastic server whose name was Robert Orlando Sims. He had fantastic hair, he gave the best advice, and he really cared about us. He was so chill and deserves a raise. We will be back and requesting Robert’s service and his friendship.

More Reviews