Capriccios Italian Restaurant

Yes, the price tags are a bit higher than what I'm used to, but the food is really really good! Highly recommend their Fettucine Alfredo and Capricciosa Pizza. They definitely bring the quality. Especially in a convenient, easy-to-park-in area.

Atmosphere: 5

Food: 5

Service: 5

I was there this evening for dinner. Got a pizza and a cheesesteak with my brother. The cheesesteak was by far the best I've ever had. The pizza is always hot and fresh. Service is great! Keep up the good work!

Most of the food & desserts were outstanding!❤️ I had stuffed shells and meatballs. The salt was overpowering. More sauce with my salt. I couldn't eat it. I had to wash the meatball. Yum 😋

Food: 3

Service: 5

This was a very disappointing experience. We were excited to order, but when the food arrived, the toppings were all over the place. For $90 for 3 pizzas, I expect better. I have pictures, but there is no way to post them.

The best Italian food! The family and staff are wonderful ❤️ Much Love, Brian and Richard Aigner

If I could give them less one star ⭐️ I would give them, let's wait about 25 minutes for a waitress to arrive to serve better, we decided to leave that place

Atmosphere: 1

Food: 1

Service: 1

I haven't been this underwhelmed by a restaurant in quite some time. I was very excited to try the food based on the reviews. Let's start with service, walked in and no one greeted me. Someone eventually came to the front but proceeded to clean tables instead of acknowledging me. I actually had to ask if I needed to seat myself. Then took about 10 plus minutes to get menus 15 minutes to get a drink. Meanwhile, the restaurant was not busy. The pizza had no flavor and was not fresh. My greek salad had 2 slivers of onion and 2 grape tomatoes, the dressing..bland only tasted vinegar. Atmosphere, poorly decorated, uncomfortably icy cold, they totally cheaped out on ill fitting tableclothes that were way to small and obviously right out of the package. It kept sliding off the table. The price point is not worth it.

Atmosphere: 1

Food: 1

Service: 1

Love this place! Food is great people are friendly!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pepperoni Pizza

Order $120 for dinner. Delivery quoted was hr. Took two hrs to get. No wings and ice cold. Manager said it was third party delivery issue and she was only going to discount the wings for not getting to me. Not my tip nothing for ice cold pizza . She said I could heat it up. Worst customer service I have ever experienced. She hung up on me as well. Would not recommend.

Food: 1

Service: 1

I had the Stromboli which was good. The pizza is raved about however I didn’t feel it was anything special but I only tried cheese. The service was ok but could’ve been better since they weren’t very busy. They did box up our left overs which was an extra gesture in my opinion.

Atmosphere: 4

Food: 3

Service: 3

This restaurant offers pizzas with a truly distinctive flavor compared to other places around. The texture is soft, and the flavors are well-balanced and delicious l. I particularly loved the 'meat combo' pizza; if you enjoy meat pizzas, you'll absolutely love this one. It's different and even better than what you're used to. The service was fast, and the atmosphere was decent.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Meat Combo

When I write a review it’s usually for five stars. This is the first negative review I’ll write. When the customer service and food is so bad, I feel compelled. Do not go here unless you do not want the things requested!

Horrible pizza and horrible customer service!

I called specifically to include things on the order. The person on the phone ridiculed me for when they did not include what I specifically called about and what they said they would include.

Pro tip when you are in the wrong and when you hang up on paying customers, not a great business idea.

If you like bad pizza and horrible customer service try this place otherwise, highly recommend other pizza places. Terrible.

Atmosphere: 1

Food: 1

Service: 1

Order $120 for dinner. Delivery quoted was hr. Took two hrs to get. No wings and ice cold. Manager said it was third party delivery issue and she was only going to discount the wings for not getting to me. Not my tip nothing for ice cold pizza . She said I could heat it up. Worst customer service I have ever experienced. She hung up on me as well. Would not recommend.

Best pizza in Richmond area hands down. From a Philly/northern Jersey transplant. It’s a must have if you love pizza.

First time ordering and I was happy with the price and quality of their product. I ordered pasta with meat sauce, soup and cheese steak and everything is delicious. Definitely will be back to try their pizza. A hidden gem in Henrico

Parking: I park right in front of the store

Atmosphere: 4

Food: 4

Service: 4