Shake Shack Short Pump
$ • Burgers
Hours:
12170 W Broad St Ste A, Henrico
(804) 500-6701
About Shake Shack Short Pump
Customers' Favorites
Cheeseburger
Hamburger
Fries
Shake Shack Short Pump Reviews
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Shake Shack Short Pump offers a mix of experiences for diners. The restaurant features fresh ingredients, and many customers enjoy the tasty burgers, including the Chicken Shack, and the variety of shakes like the Dubai chocolate shake and Sugar Cookie Shake. The staff are generally friendly and provide good service, making the visit pleasant despite some busy moments. The spicy fries are a popular item, and the food is often served hot and fresh. However, some diners have experienced issues such as longer wait times, room temperature fries, and food that is not always consistent. Prices are considered high, with a typical bill around $30, which some feel does not match the fast-food value. There are mixed opinions about the seating arrangements and overall ambiance, with some finding it not ideal for dine-in. While some reviews mention disappointing mac & cheese and issues with meat doneness, others praise the freshness and quality of the food. Overall, Shake Shack Short Pump provides tasty food and friendly service but may fall short on value and consistency for some guests.