Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
1144 Elden St, Herndon
(703) 435-3325
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Do not go to this Chipotle as they double charge for purchases and and Chipotle cooperate customer service is unwilling to correct it despite submission multiple times of documentation.
There are other places you can go for a meal that you don't get double+ charged.
WTF? Opened my burrito bowls and found small portions of meat only - no lettuce, guacamole, nothing - just a handful of meat. Burritos were the same. The online customer service forwarded me to an automated rating system. The store itself would not answer the phone.
Me gusta es comida saludable y la atención es muy buena y lo mejor q esta cerca de donde vivo
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
Chipotle Mexican Grill offers good food, but the dining experience is marred by cleanliness issues, including full trash cans and dirty tables. The bathrooms also require attention. Take-out is a better option, especially since recent orders for pickup have been perfect, with large burritos and bowls packed in catering boxes with everything needed, including napkins and cutlery. Customers should double-check their bags when picking up orders, as sauces are sometimes forgotten, and there have been instances of missing items like kids' milk. The regular portion of protein may be skimpy, so ordering double is recommended. Some customers have noted that ingredients are used sparingly, which can affect the overall experience, and there are occasional issues with kids' meals, such as missing cheese or even moldy fruit, so attention to detail is advised.