Firehouse Subs Herndon
2545 Centreville Rd, Herndon
(703) 376-8000
Customers' Favorites
Firehouse Meatball Specialty Sub
Hook and Ladder Specialty Sub
Italian Specialty Sub
New York Steamer
Pastrami Sub
Beef Brisket
Pastrami
Veggie
Recent Reviews
The mandate is clear: To create a distinctive level of customer service, management must understand (and even on occasion shape) the customer’s pre-purchase expectations, influence the customer’s evaluation of post-purchase quality, and ensure that the process of being served is not only painless and easy but, when possible, enjoyable. When Dilma R is on the premises she manages not only what is done for the customer, but the way it’s done (the totality...
The manager divilma (i definitely did not spell it right) is amazing. I come in on Fridays and have 15 to 20 orders and I have never I mean never got the wrong food or a messed up order. Her and her staff nail it every time. I work with adults with disabilities and they write there own orders and you can imagine the wild orders i get but the team there always figure out what they are talking about and get the right order for them. It is a restaurant that is always on the rotation...
Building could use some cleaning though, there was no door handle only a wire fashioned into a door handle and really hazy windows