Jimmy John's
454 Elden St, Herndon
(703) 481-2525
Recent Reviews
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The service was rude and condescending I would never go back there
Atmosphere: 1
Service: 1
I understand that there could be issues with staffing everywhere. However I placed an order for delivery at 12:24pm and to be waiting over an hour just to be told that its still 20-30 minutes away I got frustrated. I asked for a refund because this was unacceptable and before I got the refund I was told that the manager wasn’t there. I kept insisting and suddenly I was talking to the manager. In the end i got my refund and again I understand that there are staffing problems everywhere, but my experience today was not freaky fast and for the time being I am advising people in here and my coworkers to avoid delivery from here.
Food: 3
Service: 1
Great value! Less than $12 lunch options that include sub, chips and fountain drink. I recommend the jalapeño chips! I always get the Beach club!
Atmosphere: 5
Food: 5
Service: 5
Literally put the tiniest thinnest amount of meat on my sub… go to jersey mikes.
Atmosphere: 1
Food: 1
Service: 1
You🚫🚷
Atmosphere: 5
Honestly one of the best fast food sandwiches I’ve had in a long while. The dude making it took his time, and I got a fair proportion of food with not too much mayo which Jersey mikes and subway tend to do.
Atmosphere: 5
Food: 4
Service: 5
I ordered at 7:56 not realizing they close at 8.
My sandwiches were to my door by 8:11. THANK YOU so much for still making our sandwiches and getting them here freaky fast!!!
Atmosphere: 5
Food: 5
Service: 5
Horrible company. Horrible store.
Atmosphere: 1
Food: 1
Service: 1
This place is outstanding for poor service. I put an order in and they called to tell me they don’t have bread for a sandwich or lettuce for an unwich today at 7:30pm. I placed an order prior to this one last week and they forgot the chips and the drinks and when I called they couldn’t give me a straight answer about a refund. They had to call the manager who wouldn’t be in until 2 days later. I will not be ordering or eating here again.
The girl with blonde highlights in her hair& multiple nose piercings should probably look for another job, or maybe this one is perfect for her since I now consider this company to be low quality with poor service.
M
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The girl with blonde highlights in her hair& multiple nose piercings should probably look for another job, or maybe this one is perfect for her since I now consider this company to be low quality with poor service.
M
Love me some JJ.. Better than Subway and different than Potbelly..
Atmosphere: 5
Food: 5
Service: 5
This location has 'saved the day' for us not once, not twice, but THREE times! We have needed last-minute orders for PTO events/teachers, and they delivered. I have worked with them for my son's Boy Scout service event, too. JJs has generously donated sandwiches for three yrs in a row. Catering Manager, Lee Ann, is absolutely fantastic. And the staff is always friendly and working hard. Thank You!
Atmosphere: 5
Food: 5
Service: 5
I ordered a sandwich for lunch, after waiting a whole hour and still no sandwich I decided to call the store. Someone picked up the phone and slammed it down. I thought it was a joke but I called back and they did the very same thing. I was gonna head over to that store to give them a little piece of my mind but the delivery guy ended up finally bringing the food. I wont be ordering from that location anymore.
Food: 1
Service: 1
Seems like they don’t wash the lettuce for the lettuce wraps. Pretty gross.
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