Panera Bread

13041 Worldgate Dr, Herndon
(703) 251-0084

Recent Reviews

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MAHA Hafez

The people there now excellent but from a month after 3 pm v. Tuff unpolit girl .I think she left i hope. We go to the Elden branch the service there v. Excellent

Lon Southerland

Always a great experience. Ordered from the app on a road trip and swung in to grab and go. All 100-% accurate and great quality!

NICOLAS CENICEROS

Very clean and relaxed atmosphere. Our food was prepared in a timely fashion. We were extremely pleased with the service and food! The cashier Sayra and manager Tosita are very nice attention with the customers and always great actitud as soon show up.

Juanita Venters

I went to Panera-Worldgate tonight and while ordering my food on the kiosk and I noticed that they were out of brownies. I asked a staff named Sayra and said no. But she offered to look in the kitchen to double check and found one. She was helpful and nice. Good was hot and good!

Jenna Mack

I regularly visit this Panera on my work trips to the area. Most recently I picked up an order and got to the office and realized my yogurt was not in the bag. I contacted support and instead of refunding me for the missed item, they put a credit on my Panera for future use. Why should I have to pay for an item never received? This is poor customer service.

Be Kind

All Amazing employees they providing a good service specially Tosita she can handle customers with respect thank you all!

WCA CUBER

Very yummy food to warm me up today. Miguel was amazing as well :D

Eve O

Ordered on DoorDash with a side of French baguette what the heck is this? ?????

Mimi Mimi

The staff is very rude and unprofessional the way they treat a customer very poor like 3rd world I visite this store often and they are unprofessional I drive for uber eat and they don't know how to talk to people they think I work for them and treat me like nothing because I am black!!!!

Robert Johnson

Hard to give one star. This is a very busy, busy, and clean place. Why one star? As far as I can tell, it's takeout only. With tables where you can disassemble your order and mix at the provided tables. I got a soup bowl. The good quality bread had a circular cut in the top and a Styrofoam container. Pulling off the cap, I had to hollow out the bread and pour in the soup. Seems like a huge waste to me. I mean, I didn't walk 10 feet and already I had to throw away a Styrofoam container and its plastic lid. Then you have to pull away the plastic bag for the spoon and other utensils that aren't used with soup. The place was clean, the bathroom was clean, the service was great, but the amount of garbage created in the process is unacceptable. I thought I may have ordered incorrectly, so I decided to watch the other customers. Same. So good food, great service, nice clean, what's my problem? I hate throwing a bag of non-biodegradable crap into the trash for an edible bowl containing soup.

Asaf Malka

I’m not surprised why this store has low grade reviews. Very slow service!

Atmosphere: 1

Food: 2

Service: 1

Aicha Bensaid

I was not happy at all about my Take out while ordering food on the spot. I got a Soup and half a sandwich (part of the pick 2). To my surprise, I got half of the bowl of Soup with barely any carrots or chicken (2 or 3 pieces) which I think it felt like I was given food for charity!!
My sandwich was also half burned. That is unacceptable When you pay $$ 16.95 including taxes and a Tip, which I regretted giving.
You have to treat people much better than that!
I called that greed!

Atmosphere: 3

Food: 2

Service: 2

Bander G

Worst PB branch ever.

Atmosphere: 1

Food: 1

Service: 1

Nate Morris

Food ain't what it used to be.

Food: 2

Kriti Singh

Good for soup and sandwiches.

Atmosphere: 3

Food: 4

Service: 4

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