Popeyes Louisiana Kitchen

358 Elden St, Herndon
(703) 709-1146

Recent Reviews

Abhilash Nama

Spicy chicken sandwich and signature hot wings are pretty good.Vegetarian options: Don't think there are any

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Large Homestyle Mac & Cheese, Large Mashed Potatoes with Cajun Gravy

Yosef Konde

Delicious and this store is always clean and the people are friendly.

Atmosphere: 5

Food: 5

Service: 5

Daruma Dharma

This place used to be great when a lady was the manager here. This new guy speaks so low you can barely hear him and then he argues with you when HE GETS YOUR ORDER WRONG. This isn't my first negative experience with him but it certainly will be my last. I'm never going to this Popeyes location ever again.I ordered a fish sandwich but he was convinced that I ordered a chicken sandwich, wouldn't admit his fault and continued to say that I ordered a chicken sandwich.He is rude, combative, impatient and should not be working in any environment where he has to interact with people. I cancelled my order and got a refund.It's the same guy in the photo in Andrei Rotanav's review. Take a hike dude!

Atmosphere: 1

Food: 1

Service: 1

Andrei Rotenev

Ignored me on a pickup upon arrival, one server pretended I did not exist and the manager went right to his phone after he helped everyone at the

Atmosphere: 1

Food: 1

Service: 1

kodali yaswanth

Worst customer service!

Atmosphere: 1

Service: 1

Karim Beydoun

Always deliscious and fresh, best fried chicken chain !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Spicy Chicken Sandwich, 1 Biscuit, 3pc Tenders Combo, Red Beans and Rice, Handcrafted Tenders 8 pcs, Reg Red Beans and Rice, Regular Cajun Fries, Spicy Chicken Sandwich Combo, Classic Flounder Fish Sandwich

Hassaan Usmani

By far the worst location to go for your order. Avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

Alpha Dia

Bad service and always miss out on orders.

Atmosphere: 1

Food: 2

Service: 1

Teresa Rivas

This is such a bad service, they have a girl who doesn't pay attention to you, she always has AirPods, she is taking the order with the phone in her hand and in the manager's face, apart from that, she treats you as if you are a homeless person who is going to order real food, this This is the second time this has happened. The girl works the night shift. She is bad. She is the one working there. You should see what kind of staff they have. They have very bad service.

Atmosphere: 1

Food: 5

Service: 1

Az

Dry chicken that was cooked and placed on the heater for long time. I came in during lunch time around 1pm. I ate my fries in the restaurant and throw the chicken in the trash. I didn’t have enough time to ask them to fix the order. Should be more carful with the chicken quality and not leave it out for long. Not returning to this location again

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Jess Castillo

I went to eat with family the two young ladies were very happy and polite and keep the place spotless is rare to see employees keeping a fast food place clean this young ladies didn't mind that it was closing time and my young daughter was still eating. Keep the hard work upParking: In front of the entrance

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Fried Chicken, Red Beans and Rice, 4 Sandwich Family Feast

Grace Lee

Very nice mannered employees. Very helpful on the phone and in person.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blackened Ranch Sauce, BBQ Sauce, Regular Cajun Fries

Liz R.

Would I typically be excited to write a review about Popeyes? No! But this Popeyes location is literally the BEST location I've ever been to and I've been to Popeyes in their hometown in Louisiana, and they've got nothing on this location (other than carrying Cajun Sparkle seasoning packets which I've learned is just a regional thing).But this Popeyes is:- The Cleanest- The Brightest- The Fastest- The Most Friendly - The Most Customer FocusedAND, the food is the FRESHEST!I don't think there's anything more to say other than all the other locations need to take a sheet out of this location's playbook because they do it BEST!

Tony Sutphin

The food was good but this time had to wait 15 minutes for chicken strips and they were over cooked and

Atmosphere: 3

Food: 4

Service: 5

Zoe Shultz Borrero

The "chicken thigh" was unidentifiable and the rest of the pieces were oily and dry.I have had much better quality fried chicken from a grocery store for much less money. I hadnt been to popeyes in years so i thoight id give it another try. I will never go again. You would think since all they serve is chicken that they would use a quality brand or at least cut it into full pieces.

Atmosphere: 4

Food: 1

Service: 1

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