Wingstop

334 Elden St, Herndon
(703) 817-2389

Recent Reviews

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Aidan Morrow

Clean environment, warm & quality food, and friendly staff! I just moved, and was hoping this location would love up to standards, and it did!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: 10 PC Wing Combo

Ali A

I can say while the food quality was acceptable, I found it a bit overpriced for what it is. They offer a variety of wing flavors, and I admit they were delicious, but I’m not convinced it’s worth the cost ( about 16$ for a meal), you're essentially paying a premium for a not-so-healthy part of the chicken, cooked in an equally unhealthy way.

One negative thing was the cleanliness. The kitchen utensils and pots seemed like they hadn’t been properly cleaned, which made me question the overall hygiene of the place. On top of that, their French fries were quite underwhelming. I much preferred their corn as a side option.

The counter staff was friendly and the dining area was clean with a few seats and tables available, but given the other issues, I’m not sure I’d be eager to return.

Wheelchair accessibility: Accessible

Atmosphere: 4

Food: 3

Service: 4

Hudaif Fafa

I love and my children loves The food is the best and also very nice people places clean the customer service great

Atmosphere: 5

Food: 5

Service: 5

Jesse Guevara

The fries are so salty and the mango habanero is not hot and does not taste like mango habanero.

Atmosphere: 5

Food: 2

Service: 5

Ama Sow

Very good service and the wings were very tasty

Atmosphere: 5

Food: 5

Service: 5

Dee Kay

I guess this is a new location? Anyways, I came in around 2:45 PM. I had placed my order online. as I walk in, a girl on her phone, finally walks up to the register asking how can she help me. She was an Indian girl, wearing pink lipstick, hair, and a ponytail, with a Wingstop hat. Anyway, I told her I’m here to pick up an order, she looked back so no orders on the shelf and I didn’t see any either, so I sat down and waited. Minutes go by a few customers come and go and get their order. Finally, after waiting for what seemed to be a long time, I get her attention and ask her if my order is ready. She looks on the shelf after I told her my name, and she gives me my order. She then says when I walked in I didn’t tell her my name. Which was comical of her to say because when I walked in, she didn’t even ask me after I let her know I’m here to pick up an order. She was so occupied by her phone. She was on her phone the whole time I was sitting waiting there. Even at the register, when I looked up, she would be on her phone talking to someone. I guess she’s a cashier? When she finally handed me my order, her hands were drenched in some kind of wing sauce. She didn’t have the decency to wash her hands before coming and handing me my stuff. Her hands have been in her mouth, she was in the back, stuffing her face with wings I’m assuming. I was disgusted. Not sure if I would come back to this location, but if I do, I hope to have a better experience or at least someone working the front who is more attentive to customers. Seem like there’s only two people there. Her and the guy in the back cooking the wings. He was hard at work getting the orders ready, so I can’t really say anything negative about him. He’s actually the one that got the girls attention went to ask if my order was ready. If it wasn’t for him, she probably wouldn’t even notice me because she was on the phone, like I said, sitting down eating chicken wings.

Atmosphere: 3

Food: 4

Service: 1

Emerson T (KO6CZH ham radio)

extremely discriminatory manager, I am a person that has a speech disability and I use the relay service to communicate. every single time I try to call them with a question or to order something. They hang up on me because I have a relay operate on the phone. it’s against the law to discriminate against a person with disabilities. The manager yells at his employees and tells him to hang up the phone on people with disabilities, trying to communicate through a relay operator. terrible service. if you have a disability, avoid this locations at all cost

Service: 1

griselda avila

I've never felt the need to post a review before but I lost my appetite after I walked in the restaurant and saw how filthy the kitchen is. They used the same dirty rag to clean the kitchen area and they don't wear gloves!!
It also took forever for the food to be ready even though I had ordered online 25 minutes in advance.

Atmosphere: 1

Food: 2

Service: 1

Chris Urteaga

Worst service ever. I call in order and was told 15 minute. It took 30 minutes for it to be ready.
The employees didn't event say your welcome after I said thank you. Then I get back to hotel and thru gave me the WRONG WINGS and no sauces.
Worst wing stop I've ever been too.
The two girls working the front should learn some customer service and instead of complaining about working, maybe they should actually do their job correctly

Atmosphere: 1

Food: 1

Service: 1

me jones

I only visited 4 of this chain and this by far was the best. Food hot and moist. But I will not get fries. Staff helpful with deciding on what to order.

Atmosphere: 3

Food: 5

Service: 5

Eren Jeagar

i’ve been here 20 minutes just for 3 tenders workers are very slow and look like they don’t know what they’re doing

Atmosphere: 2

Food: 2

Service: 1

Stephen Wilson

Slow service. Small dried up wings. I'm a first time customer and that was my last time. I wish I had taken a picture of those mini wings

Atmosphere: 4

Food: 1

Service: 2

Britania “britaniasara” Senior

Service was great. My food was very fresh. The guy that took my order was very polite and patient with me.

Atmosphere: 5

Food: 5

Service: 5

Kerem Yaman

I got 30 bone in wings 2 fries and a sandwich from this store all at the same time and I wasnt not given even 1 free sauce with the wings and fries! Thats insane, being this money hungry will make customers stay away from these restaurants.

Food: 5

Service: 1

Cody M

Max behind the counter was a friendly helpful guy. Great wings and fries and even better service. Will return because of Max.

Atmosphere: 5

Food: 5

Service: 5

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