Dunkin' Donuts in Lynchburg

“I made a mobile order on the app, and sent it to the other location in Lynchburg. When I got there, I had realized and told Christina in the store. She immediately started to call the manager at the other location and couldn't get him. She tried and tried again and finally got him on the phone, and he agreed to switch the order over. The other manager didn't want to switch the order (because I had ordered a lot of things) but she convinced him.
She was so great! Not only did she use her personal phone and contact to help me out she was so persistent. That's real customer service! The order was for my students who are learning English to better themselves and their careers.
Christina you are a queen!!!“

“Once again this Dunkin is on point. Went to the Timberlake location and was told that Dunkin does not do the cooladas anymore, that it was a seasonal item. Came here and low and behold the item is available and the greeting is warm and authentic.“