They are constantly out of stuff. Everything contains dairy. Service is bad - their staff is not properly trained.
Dietary restrictions: No regard for dietary restrictions
Atmosphere: 3
Food: 3
Service: 1
Martha Tyler
Don't know if it was just a bad batch, but a red bean bun I purchased tasted spoiled. I will come back another day.
Atmosphere: 4
Food: 2
Service: 4
Vadim Zee
With the time gotten worse. Not a real coffee shop - they asked if I want my espresso hot. Whaaaat?!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bakery
ahmed alsaedi
Staff is great especially the main hostess
Atmosphere: 5
Food: 5
Service: 5
putput mon
Harassing/Weird Behavior; Ungrateful attitude towards the customer Buying with multiple orders
I have been a Paris Baguette customer for a while. I really like the items they make. I have been to this location 3 times. Every time I have ordered more than $100 worth of items. This 3rd time, I really appreciated the effort the person put into packing all my items into small PB bags as they wrote the item names on the packet as much as possible making it easier to identify.
So far so good.
The weirdness starts when I go to pickup the order.
I get the order in a big packet, sit there and check if all items are present. Always there is something or the other missing. So I go to the manager Ms. Meena and request her to provide me the missing items and offer her to check the packet given to me. I never leave the shop with the picked up order because it’s best to sit there inside shop and check if all my items are there so that there are no doubts about my intentions. I have never shown any disappointment or displeasure regarding the missing items because I know mistakes can happen.
Ms. Meena the manager has always taken an objection to my placing multiple orders. Reason she gives me is that it creates confusion and hence items are missing. I have explained to her every time that the items which I like if unavailable I would have to order at a different time when its available simple logic, so there will be multiple orders.
Note: I never give multiple timings or dates for pickup. It’s only 1 date and 1 time for picking up all the orders at once.
She also makes me wait unnecessarily showing discontent for what reason I don’t know. Technically I should be the one getting frustrated by the missing items in my pickup order and latter the huge delay to replenish the missing items.Instead of being appreciative towards me that I place large Orders and give a good business to PB and also appreciate the food so much, she behaves like I am getting things for free/discount and she is doing a favor keeping my order ready for Pick-Up. I have to literally struggle to get a replacement for the missing items for which I had already paid for.
When I initially met her even now I think she is good person by heart, her smile can make anyones day happy.
So why does she behave like this as if she would like people to buy less so that she is not put to trouble.
As an employee she couldn’t give me any proof of company rules which says that the customer cannot place multiple orders. Also I bought an item when I was in the store but it said that after 4 receipts no more points can be added which is false because already there were 5 recipes of the same day placed online for which I got the points. So something fishy at the store checkout is also evident.
I would really like the management to investigate this issue. Because the way she behaves might be due to a reason which she cannot say openly. It is detrimental to the companies growth because in this way people will avoid buy many products as they might get this unfair pushback in return.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cake Display, Bakery, Mr Bear
tani rah
Love this place, been here so many times and they are always on point
Atmosphere: 5
Food: 5
Service: 5
Ahmed Al-Onizan
Every thing looks perfect
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bakery
Andrew Parker
Friendly amenable staff join quick well prepared food that's quite delicious. All the flavors I like.
Atmosphere: 5
Food: 5
Service: 5
Pauline C
Adorable bakery with beautiful tasty cakes (fresh and not super sugary the way I prefer it). Packaging thoughtful and I requested them to write “Happy Birthday” which they did in super cute writing and also as a surprise included a cake knife and candles. Thank you very much (cake was very well received and devoured)😀!!
Atmosphere: 5
Food: 5
Service: 5
J
Can someone tell me what it is… this is very important for me. Thanks.. would like to delete this review if there’s any misunderstanding
They are constantly out of stuff. Everything contains dairy. Service is bad - their staff is not properly trained.
Dietary restrictions: No regard for dietary restrictions
Atmosphere: 3
Food: 3
Service: 1
Don't know if it was just a bad batch, but a red bean bun I purchased tasted spoiled. I will come back another day.
Atmosphere: 4
Food: 2
Service: 4
With the time gotten worse. Not a real coffee shop - they asked if I want my espresso hot. Whaaaat?!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bakery
Staff is great especially the main hostess
Atmosphere: 5
Food: 5
Service: 5
Harassing/Weird Behavior; Ungrateful attitude towards the customer Buying with multiple orders
I have been a Paris Baguette customer for a while. I really like the items they make. I have been to this location 3 times. Every time I have ordered more than $100 worth of items.
This 3rd time, I really appreciated the effort the person put into packing all my items into small PB bags as they wrote the item names on the packet as much as possible making it easier to identify.
So far so good.
The weirdness starts when I go to pickup the order.
I get the order in a big packet, sit there and check if all items are present. Always there is something or the other missing. So I go to the manager Ms. Meena and request her to provide me the missing items and offer her to check the packet given to me. I never leave the shop with the picked up order because it’s best to sit there inside shop and check if all my items are there so that there are no doubts about my intentions.
I have never shown any disappointment or displeasure regarding the missing items because I know mistakes can happen.
Ms. Meena the manager has always taken an objection to my placing multiple orders. Reason she gives me is that it creates confusion and hence items are missing. I have explained to her every time that the items which I like if unavailable I would have to order at a different time when its available simple logic, so there will be multiple orders.
Note: I never give multiple timings or dates for pickup. It’s only 1 date and 1 time for picking up all the orders at once.
She also makes me wait unnecessarily showing discontent for what reason I don’t know. Technically I should be the one getting frustrated by the missing items in my pickup order and latter the huge delay to replenish the missing items.Instead of being appreciative towards me that I place large Orders and give a good business to PB and also appreciate the food so much, she behaves like I am getting things for free/discount and she is doing a favor keeping my order ready for Pick-Up. I have to literally struggle to get a replacement for the missing items for which I had already paid for.
When I initially met her even now I think she is good person by heart, her smile can make anyones day happy.
So why does she behave like this as if she would like people to buy less so that she is not put to trouble.
As an employee she couldn’t give me any proof of company rules which says that the customer cannot place multiple orders.
Also I bought an item when I was in the store but it said that after 4 receipts no more points can be added which is false because already there were 5 recipes of the same day placed online for which I got the points. So something fishy at the store checkout is also evident.
I would really like the management to investigate this issue. Because the way she behaves might be due to a reason which she cannot say openly. It is detrimental to the companies growth because in this way people will avoid buy many products as they might get this unfair pushback in return.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cake Display, Bakery, Mr Bear
Love this place, been here so many times and they are always on point
Atmosphere: 5
Food: 5
Service: 5
Every thing looks perfect
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bakery
Friendly amenable staff join quick well prepared food that's quite delicious. All the flavors I like.
Atmosphere: 5
Food: 5
Service: 5
Adorable bakery with beautiful tasty cakes (fresh and not super sugary the way I prefer it). Packaging thoughtful and I requested them to write “Happy Birthday” which they did in super cute writing and also as a surprise included a cake knife and candles. Thank you very much (cake was very well received and devoured)😀!!
Atmosphere: 5
Food: 5
Service: 5
Can someone tell me what it is… this is very important for me. Thanks.. would like to delete this review if there’s any misunderstanding
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Everything was good, fresh and overall top notch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Super high quality pastries. The flaky croissants are so light and fresh that it really feels like you are in Paris. Highly recommended.
Vegetarian options: Fritata was delicious
Parking: You can validate your parking ticket.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pain Au Chocolat
Good bakery with various choice, overall place is clean, could be better if provide bigger drink manual.
Atmosphere: 4
Food: 4
Service: 4
Neat and clean place, comfortable seating area, great ambience and exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
Exceptional customer service by Ruth. She went above and beyond what anyone could have asked for, making my friend's Birthday extra special.
Atmosphere: 5
Food: 5
Service: 5
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