Chick-fil-A

7285 Battle Hill Dr, Mechanicsville
(804) 730-2638

Recent Reviews

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Beth Steinbruck-Phillips

Very clean, great service and the food was delicious as usual.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Robin Jones

We always have a great time in the play area for the children. The staff is very friendly. I encountered a problem and the manager resolved it immediately. Keep up the great work!

Kevin Ferris

Love the place.

Atmosphere: 5

Food: 5

Service: 5

Dexter Nobles

Very respectful and courteous very professional

Food: 5

Service: 5

Bill Me

As usual at the Chic, food was good, but this location is in a traffic hurricane 🌀. Holy cow this place is congested.

If you find this review helpful please smash the like button and follow for more.

Atmosphere: 4

Food: 5

Service: 5

Divina Goodman

We were traveling, and at one of the exits, we saw Chick-fil-A. We went in and found they were about to close in 15 minutes. The lady who helped us was not upset that it was late. We told her we would eat in our car since they were about to close. She helped us with our orders and made sure we had everything.

Food: 4

Service: 5

Robert Lucas

After I pull out I discovered no straws no dipping sauce or napkins
Lines were to big to get some
By the time I did it my food would be cold

Rob Calton

YOU steal money from cash paying customers. You round to the nearest 5 cents because there’s no Pennies. I still paid the full price and got less than my correct change back. Is it petty? Sure. Do you steal? Yes.

TH Zinc

Connor was an absolutely stellar employee! He came over to me and my mothers table while we were eating, simply to offer any refills or extra condiments. He is a very kind, caring employee that provides very thorough customer service. So long as my new friend Connor is working here, I will continue to eat here.

Atmosphere: 5

Food: 5

Service: 5

Linda Blanton

Drive thru I looks like an obstacle course with workers crossing in front of vehicles.

Atmosphere: 1

Food: 4

Service: 5

Connor Wilcox

I got 30 nuggets and boy were those 30 nuggets delicious. I’d get 30 nuggets again since those 30 nuggets were an explosion of chicken deliciousness for me and my family.

Atmosphere: 5

Food: 5

Service: 5

Lizzie

Stopped at this location on a holiday weekend, so it was pretty busy. The workers were all very kind, the food was fresh, and there was little to no wait time to get our food. The best chick fil a i’ve ever been to!

Atmosphere: 5

Food: 5

Service: 5

Samuel B

Out of the area I live in but the chicken sandwich was excellent. Perfectly cooked. All Chick-fil-A's could take a lesson from this location.

Atmosphere: 4

Food: 5

Service: 5

A E

Youre traveling and you see a chick-fil-a sign and you think.. oh consistent fast food service well. I thought to quick

I was traveling from Williamsburg, VA to Washington, DC with my son when we stopped at your restaurant after seeing the Chick-fil-A sign from the highway. We placed our order in the drive-thru without any issue, but when we reached the window to pick up our food, we were asked to park in a drive-thru parking spot.

That was concerning because I specifically used the drive-thru to keep the trip quick and convenient. After parking, we waited over 20 minutes for our food while watching several cars that ordered after us receive their meals and leave before us. It felt like we were forgotten about.

I’ve always appreciated Chick-fil-A’s fast, friendly service, so this experience was disappointing and far below the standard I’ve come to expect. I wanted to bring it to your attention so it can be addressed.

Thank you for taking the time to read this.

Prior to submitting this review, I directly contacted Chick-fil-A via email. I received a return call within a few days but was unable to answer due to work commitments. I subsequently called back and left a voicemail with my contact information, but I have yet to receive a response, and it has been nearly a week. This experience suggests a consistent lack of service quality across all levels.

Service: 1

John Lorentson

This Chic Fil A is great and the absolute constant number of patrons should make it quite obvious, it definitely stays jam packed and quite busy.

Atmosphere: 5

Food: 5

Service: 5

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