Please stay away from this place. I was just mistreated just now. She gave me cold sandwich and when I called to report it she giggled with colleagues and hanged up. I called back and she refused to tell me her name rather was more interested in replacing the order. I'm not hungry or looking for food. I wanted her to acknowledge what she did wrong and not give me free food. I wish her what she did to me.
Service: 1
B. Wil
They're extremely rude. They do not acknowledge you when you come in.They do not acknowledge you when you walk up to the window. I'm in there 3-4 times a week. They don't let you know that any of the orders are done.You have to go up there and try to get someone's attention.And then hope that they acknowledge you and respond. I had four different employees make eye contact with me and not asked me.Was I ready to order?Did I already place an order?Can I help you? This happens every time it's as if they are too good to take your order as if they don't even want to be there.
Atmosphere: 1
Food: 4
Service: 1
Alison Grace
Had a nice time splitting a toasted and buttered bagel with a hot chocolate here. When you order a toasted and buttered bagel it would be cool if they buttered it for you… or a thought if they didn’t maybe the butter wasn’t as if it just came out of the freezer for ease of spreading. The hot chocolate was what we expected. Maybe just Hersey Syrup though. Anyway. The place was clean and the staff didn’t bother us. Full house so just be a hopping spot for soup!!
Atmosphere: 4
Food: 3
Service: 2
Thomas Myers
My soup bowl was half full. When I complained they told me they only give three scoops. Get a bigger scoop. There was no difference in volume between the cup and bowl. Sandwich barely had any meat on one half. Panera at this location is not what I expect.
Atmosphere: 3
Food: 2
Service: 2
JANET A
Food was good my only disappointment is that I literally park to eat and drink my coffee So idk like 3 min. After I left the drive thru window and my coffee was cold. Like my tomato soup was warmer.
Keith M
Overpriced supposedly fancy food with fancy names and servers all come equipped with an attitude.
Atmosphere: 2
Food: 1
Service: 1
Samantha Merriman
To the girl who microwaved my chicken noodle soup it was the perfect temperature unfortunately it wasn’t outside and the wait was 10-15 minutes at the drive through window.
Atmosphere: 2
Food: 4
Service: 1
M Walton
This location has really gone down. Every time I order/doordash something is missing. Straws are never given. The way the food is thrown together sloppy and necessary things are missing suggestes no one cares.
Atmosphere: 2
Food: 2
Service: 1
maddy humphrey
amazing and everything was on time when we arrived ordering through mobile app! I have a milk allergy and they made sure they did everything right
Atmosphere: 5
Food: 5
Service: 5
Roger Leek
Great Panera location. Food is consistently delicious and the establishment is kept tidy. HVAC can get overwhelming at certain tables.
Drive thru took around 30 minutes. What kind of drove thru takes this long? We also had an online order pick up. If you want to order online and pick up in the drive thru, save yourself some time and don’t do it. Pick it up in store instead.
Atmosphere: 3
Food: 3
Service: 2
Wudu Ygzaw
Nice location. I ordered to go but bc the atmosphere/location was so good,I decided to eat in there.
Atmosphere: 4
Food: 3
Service: 3
Denise Barwick
Order messed up but their response exceptional. Sandwiches were delicious.
Robert Taylor
EXCELLENT! GREAT SERVICE AND VERY FRIENDLY STAFF
Deanna
If you like rock hard “fresh” overpriced bagels this is the place for you!
Please stay away from this place. I was just mistreated just now. She gave me cold sandwich and when I called to report it she giggled with colleagues and hanged up. I called back and she refused to tell me her name rather was more interested in replacing the order. I'm not hungry or looking for food. I wanted her to acknowledge what she did wrong and not give me free food. I wish her what she did to me.
Service: 1
They're extremely rude. They do not acknowledge you when you come in.They do not acknowledge you when you walk up to the window. I'm in there 3-4 times a week. They don't let you know that any of the orders are done.You have to go up there and try to get someone's attention.And then hope that they acknowledge you and respond. I had four different employees make eye contact with me and not asked me.Was I ready to order?Did I already place an order?Can I help you? This happens every time it's as if they are too good to take your order as if they don't even want to be there.
Atmosphere: 1
Food: 4
Service: 1
Had a nice time splitting a toasted and buttered bagel with a hot chocolate here. When you order a toasted and buttered bagel it would be cool if they buttered it for you… or a thought if they didn’t maybe the butter wasn’t as if it just came out of the freezer for ease of spreading. The hot chocolate was what we expected. Maybe just Hersey Syrup though. Anyway. The place was clean and the staff didn’t bother us. Full house so just be a hopping spot for soup!!
Atmosphere: 4
Food: 3
Service: 2
My soup bowl was half full. When I complained they told me they only give three scoops. Get a bigger scoop. There was no difference in volume between the cup and bowl. Sandwich barely had any meat on one half. Panera at this location is not what I expect.
Atmosphere: 3
Food: 2
Service: 2
Food was good my only disappointment is that I literally park to eat and drink my coffee So idk like 3 min. After I left the drive thru window and my coffee was cold. Like my tomato soup was warmer.
Overpriced supposedly fancy food with fancy names and servers all come equipped with an attitude.
Atmosphere: 2
Food: 1
Service: 1
To the girl who microwaved my chicken noodle soup it was the perfect temperature unfortunately it wasn’t outside and the wait was 10-15 minutes at the drive through window.
Atmosphere: 2
Food: 4
Service: 1
This location has really gone down. Every time I order/doordash something is missing. Straws are never given. The way the food is thrown together sloppy and necessary things are missing suggestes no one cares.
Atmosphere: 2
Food: 2
Service: 1
amazing and everything was on time when we arrived ordering through mobile app! I have a milk allergy and they made sure they did everything right
Atmosphere: 5
Food: 5
Service: 5
Great Panera location. Food is consistently delicious and the establishment is kept tidy. HVAC can get overwhelming at certain tables.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Drive thru took around 30 minutes. What kind of drove thru takes this long? We also had an online order pick up. If you want to order online and pick up in the drive thru, save yourself some time and don’t do it. Pick it up in store instead.
Atmosphere: 3
Food: 3
Service: 2
Nice location. I ordered to go but bc the atmosphere/location was so good,I decided to eat in there.
Atmosphere: 4
Food: 3
Service: 3
Order messed up but their response exceptional. Sandwiches were delicious.
EXCELLENT!
GREAT SERVICE AND VERY FRIENDLY STAFF
If you like rock hard “fresh” overpriced bagels this is the place for you!
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