Popeyes Louisiana Kitchen

14001 Midlothian Tpke, Midlothian
(804) 668-7100

Recent Reviews

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Leann Scarr

The service is very slow, they always look upset. Even when the shop is empty they are out of chicken pieces you have to wait 20 min for them to fry up new pieces.

Atmosphere: 2

Food: 4

Service: 2

Just Matthews

The service has degraded tremendous since first opening a few years ago. It has gone from smiles and greetings to being absolutely ignored standing at the counter, to sitting in the mobile order parking space and being handed the wrong mobile order to having to go in only to find out they have never ever started the order, even after going through the drive thru to let them know own we are here. Whomever owns this location please send a bit more time accessing your employee attitude as well as their desire to actually do the job you are paying them to do. Is it to much to ask for your presence to be at a minimum my presence be acknowledged. Not worth the $35 for the aggravation.

Food: 3

Service: 1

Paul Mills

Found a blue peice of rubber glove in our mac n cheese and was shorted on our order and didnt get the pieces we asked for.. this was the second time we have had a bad experience at this location!

Atmosphere: 3

Food: 1

Service: 3

Keelyn Harkey

Seemed like an inconvenience when going through the drive thru. Second the other review in that it takes forever to get your food, usually items are missing, and are always out of things and won’t make more in the middle of being open. Recommend other Popeye’s.

Atmosphere: 1

Food: 1

Service: 1

Karen Burgess

I hesitated to order pick up because my past two mobile orders have been awful.with not having orders ready at scheduled time and waiting up to 20+ minutes. This order was ready, but was incorrect. I ordered boneless wings and received bone in. Instead of 2 large sides I received two small. My order was simple and staff couldn't manage to get it correct. Corporate needs to come to this location and clean it up.

Food: 3

Service: 2

Dalton

The manger told I had an attitude right to my face

Atmosphere: 1

Service: 1

Beulah

Great place to eat if you like delicious fried chicken.

Atmosphere: 5

Food: 5

Service: 5

Derrick Williams

Awesome experience. Thanks

Atmosphere: 5

Food: 5

Service: 4

Andrew Hall

This location seems to never have enough spicy chicken strips and always seems to have an attitude accompanied by an excuse on why you have to wait so long to get your food. Most of the time you have to leave your vehicle to get your food from the drive thru…which completely defeats the purpose. Wonder why the owner of this restaurant doesn’t care about their customers and continues to allow this to happen.

Atmosphere: 1

Food: 1

Service: 1

Michael Gray

Went in to get the $5 meal deal and was greeted by utter chaos. There was what I assume to be the manager running around and being so disrespectful to the other employees who were trying to ask questions and help her. Another young man was cleaning the surface area were they put the chicken and while doing so he was dripping dirty soapy water all over the French fries. All I can say is I should have went to Publix earlier to get my chicken. Sad to say but FAST FOOD IS DEAD.

Atmosphere: 2

Food: 4

Service: 1

Atakorn Tangtrakul

Don’t do walk in. You’ll get no service. Drive thru only.

Atmosphere: 5

Food: 5

Service: 2

Chris and Chris Blanchard

Great staff, great food always

Atmosphere: 5

Food: 5

Service: 5

chris blanchard

Always a great experience at this location. Awesome staff, my go to!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Family Feast

Aidan Leasburg-Blackwell

Absolutely abysmal service, the guy taking our order almost completely ignored us, and made our to go order as a sit in, and forgot items as well. Do not recommend.

Atmosphere: 2

Food: 1

Service: 1

Pam Lewis

4 people behind counter, not one acknowledged people come in other than a look. No smile, hello, greeting of any kind just kept doing what they were doing.

Atmosphere: 1

Food: 3

Service: 1

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