Starbucks

13481 Hull Street Rd, Midlothian
(804) 240-5277

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Recent Reviews

My original review was harsher, but I've edited it (2026) to day this location has improved enormously. There are still some inconsistencies in what the team makes, but the team tries very hard and serves a lot of customers every day.
I placed a mobile order and when I got to the pick up window, I realized my drink was wrong. The person working the window was so accommodating and quick to call to someone to have my drink remade. That person enthusiastically remade my drink. What really made this interaction stand out is the fact that it was my mistake so I appreciate the fact that these two individuals went above and beyond to make the drink I meant to order.
I went through the drive-thru. There were 5 cars in front of me so I was prepared for a bit of a wait. From the time I pulled in line to the time I was served was only 4 minutes, pretty impressive. Customer service was friendly and cheerful. Great experience all around!

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