Wendy's

6768 Lake Harbour Dr, Midlothian
(804) 601-3202

Recent Reviews

KayBee

This has to be the worst location in the WORLD! This location needs to be permanently closed. It is never staffed, the lines are forever long. I just really do not know why this location is still open. I last visited on 4/13/24 during a shift change. I have never experienced a wait at a fast food restaurant. I waited 20 minutes to get food after leaving swift creek ER. Needless to say, I drove off. Cars behind me drove off as week. This location is just pathetic!

Atmosphere: 1

Food: 1

Service: 1

Aaron Cooper

745 pm on a Friday... Long drive through line and the dining area was locked. Multiple employees sitting in the dining area on their phones. This is by far the worst Wendy's ever

Atmosphere: 1

Food: 1

Service: 1

Dave Johnson

Won’t be back. Totally disorganized. Unbelievable.How can a business be run so poorly?

Atmosphere: 1

Food: 1

Service: 1

Jason Houchins

Never has the frosty machine operational.

Mark Collins

The $5 Biggie is such a good deal. They still have a $4 biggie bag, too. My favorite is the Single.Wheelchair accessibility: They have handicap parking too.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Sandwich

andrew campos

This wendys is just so slow the other one on hull st so much better I wait easily 30 min each time here. Something needs to be done at this location people don't have all that time to wait customers order food and then just leave losing alot of money.

Dennis Goglio

Too slow, too expensive!Food old and cold!!

Atmosphere: 2

Food: 2

Service: 2

Ian

The only reason it's getting 2 stars is because one guy was actually helpful. Friday 3/15 at 8:45, just ridiculous service. I would have loved to leave but I used the app and had already paid.

Atmosphere: 1

Food: 3

Service: 1

Sandy Gillespie

Went to get the new frosty at 8:30pm on a Saturday and the door to the lobby was locked and people were sitting in the lobby eating. The drive thru was backed up and the person in the car at the outside kiosk looked like they were asleep. I wasn't going to walk around the building to try another door, totally ridiculous and absolutely no reason for it.

Kayla Murray

Sat in the drive thru line for 20 minutes before someone answered the drive thru speaker, they yelled at me through the speaker when I asked for no tomatoes on my cheeseburger, and my food ended up being cold.

Atmosphere: 1

Food: 1

Service: 1

relaxing in the rain

Terrible customer service here, worst I've ever seen.

Atmosphere: 1

Food: 1

Service: 1

Cindy Taylor

Ordered 7 meals via take out. Staff fast and very friendly. Food hot and order correct.

Atmosphere: 5

Food: 5

Service: 5

Rustytruck 69

Floor was a bit sticky, I think someone spilled their drinkWheelchair accessibility: 2 wheel chair accessable entrances

Atmosphere: 4

Food: 5

Service: 5

Nathan Dryden

the service is

Atmosphere: 1

Food: 4

Service: 1

Bubba Clark

Fix the window it's been like that for 3 months. In farmville Virginia.

Atmosphere: 2

Food: 4

Service: 3

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