Wendy's

6768 Lake Harbour Dr, Midlothian
(804) 601-3202

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Recent Reviews

I visit this Wendy’s several times a week, and the food is always good. There’s a gentleman, possibly the manager or owner, who I sometimes see at the register, and when he’s there the store runs exceptionally well. The staff is extra pleasant, service is quick, and the overall vibe is great. Even when he’s not there, service is fine, but his presence really stands out. He gives 100% to customer service and interacts with employees in a way that is both firm and respectful.
$5 biggie bag was upgraded to medium by the host. I was charged $5.99 plus tax. When I questioned the higher price, she said she upgraded my order to medium and asked did I not want the medium? I had to wait for my food. I was not mad because I wanted hot fresh food. But I had a problem with my order being upgraded without asking me.
Clean dining room, not busy when I visited.
The last thing I expected when making a visit to Wendys, was that I would be motivated to write a review. I try to steer clear of fast food, but it was an emergency situation given it was late and the kids needed a quick bite. All I can say is that Aiden made the experience. His energy and attitude are what every management team and customer needs. What could have been an underwhelming commoditized experience, was memorable thanks to him. A rare occurrence, may not be such a rare...

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