Burger King

12913 Jefferson Ave, Newport News
(757) 875-1821

Recent Reviews

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Har Dryv

Ahh, Burger King -- a staple in my life for so many decades.

When I want quick breakfast, it's long been an option.

Also, when I want the very best cheeseburger in fast food (and I can afford it), they have it, #imho. It's worth mentioning that I don't count 5-Guys as fast food (price point, messiness, etc).

Today, I got my favored dual-bacon croissant. Sadly, they *burned the utter crap* out of the bacon... as in charred into black oblivion.

Also, their cheeseburger is complex enough to cover up the fault in their choice of 'that is surely not cheese', but it simply doesn't work on a croissant... not enough ingredients to hide it. .

Food: 2

Service: 4

Alfred Ormond

Lunch to go, wonderful meal.

Atmosphere: 5

Food: 5

Service: 5

Trey Stambaugh

The signs encouraging tips in the drive thru were a wild testament to me of the lack of ethics in business in our current era.

Pay your people. You do not cut costs for your clientele to accomodate the client paying where you will not, and it is insulting to charge what you do for your goods and then further invest in signage that encourages us to supplement your employees wages.

Shame on you, and may you find the spirit to do better by the neighbors you are using to facilitate your business interests.

We shouldn't have to deal with advertised pressure to make up for something you created with your own poor business decisions.

Jerrell Hoggard

Burger King is one of the top Burger spots

Atmosphere: 4

Food: 4

Service: 4

Ya' Londa Ashby

Horrible and a waste of money they never cook the burgers fob and always forget the cheese when you pay for it. Drive to the one a little further up my the naval base.

Atmosphere: 1

Food: 1

Service: 1

Kiki “JustLikeHeaven” J

I do not eat from here every time I do I get sick and that’s with any booger king as I call it.

Maria D

A TIP???? YOU GUYS HOUNDED ME AND DISRESPECTED ME FOR A TIP!!?? RUDE MANAGER AND HAD THE NERVE TO HOLD THE CARD READER IN MY FACE AND TOLD ME I NEEDED TO "ANSWER A QUESTION BEFORE I PAID" WHICH WAS ABOUT A TIP. I PRESSED AND ANNOUNCED "NO TIP" I THEN ASKED FOR Honey MUSTARD Because MY KIDS ARE ALLERGIC TO KETCHUP (SPECIFICALLY Tomato PULP)" I WAS TOLD I HAD TO PAY AN ADDITIONAL 25¢ FOR SAUCE. GET A SERVING JOB IF YOU DESIRE TIPS FOR DOING WHAT YOU APPLIED FOR.

Atmosphere: 1

Food: 1

Service: 1

Tracy Gilmore

Semi hot fries

Atmosphere: 4

Food: 5

Service: 5

Reina Robinson

Purchased a whopper sandwhich meal; sandwich was mediocre especially when I bit into a piece of metal! No sense in calling in and reporting the issue, the lady at the drive thru window was rude enough! She has some serious audacity asking for a tip!! Here's a tip🗣🗣🗣STOP BEING RUDE AND MAKE MY FOOD WITHOUT METAL NEXT TIME🫠🫠🫠🫠

Debi Baker

It was the BEST Burger King we have ever been to! Clean, friendly, the food was fresh, hot and just as ordered.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Double Whopper

David Johnson Jr.

The customer service was horrible, my server threw a hat at me!

Atmosphere: 3

Food: 5

Service: 1

Shawn Cunha

Fast service wonderful Customer care they do it right finely

Atmosphere: 5

Food: 5

Service: 5

Savannah

Very rude employees who don't seem to know what they are doing. They refused to do an order that was on the menu. They yelled at me as well and then said "I didn't yell." Id avoid this place. I hope they find better jobs that give them joy.

Atmosphere: 1

Service: 1

John P

Almoat 50% chance they always get the order wrong. The older lady who works there is super rude. My sandwich was missing bacon so I drove all the way back. She gave me the bacon but wouldn't remake the sandwich even though I wasted my time having to drive back for their mistake. Bacon was super burnt and couldn't eve eat it.

Food: 3

Service: 1

Milagos Thomas

Ordered a double cheeseburger and the total came up to $4.08 . I pull up to the first window and I’m handed a card reader on a pole saying I will be asked about a tip. The atm reader was absolutely filthy. There was dead skin and I’m talking like very visible pieces of it, dust and dirt all over it. I told the black girl. “ this thing is filthy , why would we want to touch something this dirty before being handed our food?” She claimed that she wipes it down sometimes and can’t speak for other people.
One look at that reader and you know it hasn’t been cleaned in ages I said it should be wiped down in between customers because anyone could have anything on their hands and with it being that dirty it’s gross. She replied “that’s why you’re supposed to make sure your hands are clean and pray over your food.” I said “ prayer is going to remove all that nasty off the atm that you’re handing to customers?“ she was visibly irritated and I don’t know why being called out would make someone agitated but whatever. As I was pulling away from the window she says “. We passed inspection!” I just pulled forward because I’m like what is she even trying to prove lol . Wipe that damn thing down. Asking for tips at Burger King is dirty work? getting mad at what’s being used to give tips being called dirty is just diabolical

Atmosphere: 1

Food: 1

Service: 1

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