Burger King

12913 Jefferson Ave, Newport News
(757) 875-1821

Recent Reviews

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Eddie Rivera

To the right of the picture is the Barbeque Brisket Whopper Burger King is promoting. To the left of the picture is the Barbeque Brisket Whopper I received that was made. It's totally not the same. The burger in my hand hardly had any Brisket, was soggy from the large amount of ketchup and mayonnaise they poured to hide what ingredients they did not add. And the price which they charged id not worth paying. For the equal price or more, I could have paid for a gourmet burger at a Red Robin to take out, and it would taste better. WILL NOT order this again from Burger King. I keep forgetting. All is not what it seems to when you order from fast food restaurants when they are shooting your order fast out the window and the quality is missed. People were nice and professional, but the food quality is the reason it gets a low rating.

Atmosphere: 3

Food: 2

Service: 4

Alex G

Such nice people working here and the food is good. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper

A L

Horrible. They always mess up my order and it's crazy because they have an attitude with me for saying that my burger is wrong. Horrible customer service. She even made the nicest employee there cry in front of customers which is crazy and disrespectful. And even when they get the order right the food is always old. Please go to the J Clyde one.

Atmosphere: 1

Food: 1

Service: 1

Emily Trunk

Love Burger King. Be prepared to show them your phone so they see that you ordered on the app, otherwise they will not give you your food.

Atmosphere: 4

Food: 5

Service: 3

Har Dryv

Ahh, Burger King -- a staple in my life for so many decades.

When I want quick breakfast, it's long been an option.

Also, when I want the very best cheeseburger in fast food (and I can afford it), they have it, #imho. It's worth mentioning that I don't count 5-Guys as fast food (price point, messiness, etc).

Today, I got my favored dual-bacon croissant. Sadly, they *burned the utter crap* out of the bacon... as in charred into black oblivion.

Also, their cheeseburger is complex enough to cover up the fault in their choice of 'that is surely not cheese', but it simply doesn't work on a croissant... not enough ingredients to hide it. .

Food: 2

Service: 4

Alfred Ormond

Lunch to go, wonderful meal.

Atmosphere: 5

Food: 5

Service: 5

Trey Stambaugh

The signs encouraging tips in the drive thru were a wild testament to me of the lack of ethics in business in our current era.

Pay your people. You do not cut costs for your clientele to accomodate the client paying where you will not, and it is insulting to charge what you do for your goods and then further invest in signage that encourages us to supplement your employees wages.

Shame on you, and may you find the spirit to do better by the neighbors you are using to facilitate your business interests.

We shouldn't have to deal with advertised pressure to make up for something you created with your own poor business decisions.

Jerrell Hoggard

Burger King is one of the top Burger spots

Atmosphere: 4

Food: 4

Service: 4

Ya' Londa Ashby

Horrible and a waste of money they never cook the burgers fob and always forget the cheese when you pay for it. Drive to the one a little further up my the naval base.

Atmosphere: 1

Food: 1

Service: 1

Kiki “JustLikeHeaven” J

I do not eat from here every time I do I get sick and that’s with any booger king as I call it.

Maria D

A TIP???? YOU GUYS HOUNDED ME AND DISRESPECTED ME FOR A TIP!!?? RUDE MANAGER AND HAD THE NERVE TO HOLD THE CARD READER IN MY FACE AND TOLD ME I NEEDED TO "ANSWER A QUESTION BEFORE I PAID" WHICH WAS ABOUT A TIP. I PRESSED AND ANNOUNCED "NO TIP" I THEN ASKED FOR Honey MUSTARD Because MY KIDS ARE ALLERGIC TO KETCHUP (SPECIFICALLY Tomato PULP)" I WAS TOLD I HAD TO PAY AN ADDITIONAL 25¢ FOR SAUCE. GET A SERVING JOB IF YOU DESIRE TIPS FOR DOING WHAT YOU APPLIED FOR.

Atmosphere: 1

Food: 1

Service: 1

Tracy Gilmore

Semi hot fries

Atmosphere: 4

Food: 5

Service: 5

Reina Robinson

Purchased a whopper sandwhich meal; sandwich was mediocre especially when I bit into a piece of metal! No sense in calling in and reporting the issue, the lady at the drive thru window was rude enough! She has some serious audacity asking for a tip!! Here's a tip🗣🗣🗣STOP BEING RUDE AND MAKE MY FOOD WITHOUT METAL NEXT TIME🫠🫠🫠🫠

Debi Baker

It was the BEST Burger King we have ever been to! Clean, friendly, the food was fresh, hot and just as ordered.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Double Whopper

David Johnson Jr.

The customer service was horrible, my server threw a hat at me!

Atmosphere: 3

Food: 5

Service: 1

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