Cheddar's Scratch Kitchen

12280 Jefferson Ave, Newport News
(757) 249-4000

Recent Reviews

Shanna

Service was horrible. The waitress demeanor was like she didn't want to be there. It took so long for our food all the while there were only 3 tables full including mine. Top it off there was a serious lack of cleanliness. Cob webs all over. I hade to wipe my table. Just ?. FLORIDA CHEDDARS IS AMAZING. Thankfully I've been there first and know that this isn't a representation of this restaurant. DO BETTER

Atmosphere: 1

Food: 2

Jessica Cutrell

This place is cheap and good. Try the Wisconsin Cheddar Bites. So good! The place is also really

Atmosphere: 5

Food: 5

Service: 4

Alex Sotak (AGRS)

Went for the first time in years. This is not a "cooking from scratch" kitchen. Ordered potato soup and it came out cold, sent back and returned it heated up on the microwave. Service was very slow for no reason. Waitress forgot to bring drinks, forgot sauces, was not helpful resolving food complaints. Worst was that the entrees came before the kids meals and appetizers. Complained to staff that were not helpful and apathetic. Terrible experience.

Atmosphere: 3

Food: 2

Service: 1

Winkelmann Channel

It was pretty good there was a lot of choices to pick from. The meal I got it’s only OK But I tried my friends meals and all of them were excellent. This is also Tyler Redneck’s favorite restaurant he is a NASCAR driver for anybody that doesn’t know.

Brandon

Horrible service been waiting an 1 1/2 hr just to come and tell me they need to retake my order ?

Sherron Alston-Smith

Today, my husband and I went to the restaurant located in Newport News and it was the worst experience. The glasses and flatware were flat out dirty. The French Fries were dark and mushy. My Corn had Broccoli in it. My husband's Monte Cristo was burned. The little boy at the next table had a burned Grilled Cheese Sandwich. I informed the waitress of my displeasure and she did not get the manager or offer any type of help except for giving us plastic flatware, which she put them on the table and said that she would be back with the check. My date out was a Nightmare! People, Beware!

Atmosphere: 4

Food: 1

Service: 3

Recommended dishes: Honey Butter Croissants

Tim George

Had the cheeseburger and the top of the bun was stale. Otherwise great!

Atmosphere: 4

Food: 3

Service: 4

Berthel Moore

Had a Birthday dinner with my sister- in- law and family. The food was delicious. Sarah our service was great, thanks! I had the Pecan Salad it was huge and delicious. A good time was had by all. Thanks again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Soup, Honey Butter Croissants

Cecil B

Our party of nine went to Cheddars and were told that there would be about a 30 minute wait. After 45 minutes they tried to seat us all at a table meant for 6.When I asked the manager to push one of the empty tables against ours I was told that it was against company policy.At that point we just left and went to Chick-fil-A for dinner.I give Cheddars a 0 for service and won't be going back anytime soon.

Service: 1

TARA Peters

Love it - good food and atmosphere, and the service was so incredibly friendly, made for an amazing lunch!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Honey Butter Croissants, Salads

Felicia Harris

Everyone's food was delicious and fairly priced.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Butter Croissants

Marvel Harper

My all time favorite family restaurant. Not a long wait and it was a pleasant atmospheric experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Fried Chicken, Cheddar's Cheese Fries, Chips & Homemade Queso, Chips, Cheddar's Trio Sampler, Potato Soup, Cheddar's Legendary Monster Cookie, Spinach Dip, Mashed Potatoes, My Steak, Honey Butter Croissants, Chicken Salad, Country Fried Steak, Potato, Soup, Burger, Onion Rings, Chicken Tenders, Sandwich, Salads

Ms Alison

Hold Up Wait a Minute. This was my first time at a Cheddar's at 54 years old. Let me say that I was pleasantly surprised at the quality and quantity of food. The service was excellent and the dining room beautiful. I'm a brick and beams type of woman so I felt right at home. A very very good place to dine. No wait and the food came hot and fresh. I had the Chicken Alfredo (add grilled shrimp). It was flawless. Shout out to the kitchen staff as well. I will be back to try the ribs ASAP!. They looked scrumptious!!

Atmosphere: 5

Food: 5

Service: 5

Michael Millner

Prices are great food is

Atmosphere: 5

Food: 5

Service: 5

Dion Savage

The food was not up to par at all. The was super slow. It was so people at other tables were leaving.

Atmosphere: 2

Food: 2

Service: 2

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