Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 12386 Warwick Blvd A, Newport News, Virginia, 23606, US
Telephone: (757) 596-0134
Price range: $
Rating: 2.4

$ • Mexican, Fast Food

Hours:
12386 Warwick Blvd A, Newport News
(757) 596-0134

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill offers a flavorful experience with their bowls, featuring a variety of options including the chicken bowl. The chicken is described as tasting pretty good, and the brown rice is just right. The spice level adds an enjoyable kick without being overwhelming. Customers enjoy beverages like mandarin agua fresca, which make them feel bougie and indulgent. While some online orders have caused long waits and occasional food shortages, the food itself remains tasty. For a better experience, dining in person is recommended rather than relying on delivery services. The staff is friendly, social, and polite, creating a welcoming atmosphere. Customers appreciate the clean environment and attentive service, making it a place worth returning to. Notably, Emanuel provides exceptional service with a kind spirit and goes out of his way to help, earning high praise from guests. Many reviewers find the portions are generous and consistent, which adds to their satisfaction. However, some have noticed that at times, corners are cut—such as overcooked steak, mushy fajitas, or rice with brown cilantro that was mixed hours before. Online ordering can sometimes be frustrating, with delays or missing orders, but the staff remains kind and helpful despite these issues. Customers also shared that bowl portions can vary, with some experiencing skimping on rice or other ingredients, which can affect their overall experience. Despite these occasional issues, the overall atmosphere remains friendly and welcoming, encouraging repeat visits.