Not worth the money! Waited in line for 10 Minutes. Cashier was slow . While other worker was fiddling around with things that could have waited. The second person should have been taking orders to get the line down. No sense of urgency at all. Maybe they had all night, but that didnt mean the rest of us did… the product was horrible. Rubbery and dry. Couldnt cut it with a knife. I guess thats what happens when they stop making fresh dough and use a frozen product. If anyone has tried the mini Cinnabuns from PizzaHut this was exactly how it tasted like Rubber!! Looked on the receipt there was no contact complaint number nor survey.
Atmosphere: 1
Food: 1
Service: 1
Matt Tobolski
white
power
Kimberly McNair
I drove down from Williamsburg to the Cinnabon location at the Patrick Henry mall specifically to purchase me a 6pack of the classic Cinnabon. I was very heartbroken when I was told that they didn’t have the 6 pack but did have the four pack. What disappointed me the most is that when I asked how long would it take to make a 6 pack I was informed that they wouldn’t have any until tomorrow. What made it so bad is they had 4 pack and some that was already made that could’ve have been boxed into a 6pack. So I purchased the one four pack to make it somewhat worth my time. Needless to say that they were disgusting excessively dry which led me to believe that they we’re old and the only way to get customers to purchase them was to force them to buy them before boxing any fresh product. Very poor customer service, and the Cinnabon itself was horrible. I am really disappointed with the service that I received today.
Atmosphere: 1
Food: 1
Service: 1
Leondra Holmes
Joanna and Pammela were great with excellent customer service!
Food: 5
Service: 5
Ranka Crnogorac
Pamela and Joanna is amazing stuff always perfect and delicious cinnamon buns and stuff always smile and patience. Love it we regular costumes every weekend 😍
Atmosphere: 5
Food: 5
Service: 5
malise stephenson
My food was fresh !!! I received smiling faces and friendly service from Pamela and Maricris this morning!!! I definitely will be returning
Atmosphere: 5
Food: 5
Service: 5
Diane Boothe
Joanna, Pamela and there was one other lady who's name I didnt get helped me when I ordered Cinnabons to go and an Iced coffee. They were friendly, polite and fast. I'll keep coming back because they made it a great experience.
Atmosphere: 5
Food: 5
Service: 5
Ariona Martin
Pamela and Joanna So perfection and sweet
Jennifer Rose
Pamela and Amber were so patient and kind when we couldn't figure out what we wanted and changed our minds twice! 😅 We had such a yummy, hot and simply delicious treat this evening to cap off a great date night! Thanks so much!! ❤️
Atmosphere: 2
Food: 5
Service: 5
Marie Chris Overton
Cinnabons were baked to perfection. Top it all with excellent service by Pamela and Joanna. Will definitely be back for more.
The ladies were so nice and accommodating. I will be back.
Atmosphere: 5
Food: 5
Service: 5
Kendra W.
Wonderful service from Joanna and Pamela! 🌟 They made the whole experience smooth and enjoyable. Service was done in a timely manner and I love that I was greeted with smiles from the two! 🤗
Atmosphere: 5
Food: 5
Service: 5
Raquel Amado-Morris
My daughter really wanted a Cinnabon but the mall was closing. We rushed over and Pamela and Joanna were so awesome! They greeted us with a smile and took our order! Highly recommend! Thanks ladies for going to extra mile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Alexius Cameron
pamela and joanna helped me today they were sooo nice very polite. loved
Not worth the money! Waited in line for 10
Minutes. Cashier was slow . While other worker was fiddling around with things that could have waited. The second person should have been taking orders to get the line down. No sense of urgency at all. Maybe they had all night, but that didnt mean the rest of us did… the product was horrible. Rubbery and dry. Couldnt cut it with a knife. I guess thats what happens when they stop making fresh dough and use a frozen product. If anyone has tried the mini Cinnabuns from PizzaHut this was exactly how it tasted like Rubber!! Looked on the receipt there was no contact complaint number nor survey.
Atmosphere: 1
Food: 1
Service: 1
white
power
I drove down from Williamsburg to the Cinnabon location at the Patrick Henry mall specifically to purchase me a 6pack of the classic Cinnabon. I was very heartbroken when I was told that they didn’t have the 6 pack but did have the four pack. What disappointed me the most is that when I asked how long would it take to make a 6 pack I was informed that they wouldn’t have any until tomorrow. What made it so bad is they had 4 pack and some that was already made that could’ve have been boxed into a 6pack. So I purchased the one four pack to make it somewhat worth my time. Needless to say that they were disgusting excessively dry which led me to believe that they we’re old and the only way to get customers to purchase them was to force them to buy them before boxing any fresh product. Very poor customer service, and the Cinnabon itself was horrible. I am really disappointed with the service that I received today.
Atmosphere: 1
Food: 1
Service: 1
Joanna and Pammela were great with excellent customer service!
Food: 5
Service: 5
Pamela and Joanna is amazing stuff always perfect and delicious cinnamon buns and stuff always smile and patience. Love it we regular costumes every weekend 😍
Atmosphere: 5
Food: 5
Service: 5
My food was fresh !!! I received smiling faces and friendly service from Pamela and Maricris this morning!!! I definitely will be returning
Atmosphere: 5
Food: 5
Service: 5
Joanna, Pamela and there was one other lady who's name I didnt get helped me when I ordered Cinnabons to go and an Iced coffee. They were friendly, polite and fast. I'll keep coming back because they made it a great experience.
Atmosphere: 5
Food: 5
Service: 5
Pamela and Joanna So perfection and sweet
Pamela and Amber were so patient and kind when we couldn't figure out what we wanted and changed our minds twice! 😅 We had such a yummy, hot and simply delicious treat this evening to cap off a great date night! Thanks so much!! ❤️
Atmosphere: 2
Food: 5
Service: 5
Cinnabons were baked to perfection. Top it all with excellent service by Pamela and Joanna. Will definitely be back for more.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The ladies were so nice and accommodating. I will be back.
Atmosphere: 5
Food: 5
Service: 5
Wonderful service from Joanna and Pamela! 🌟 They made the whole experience smooth and enjoyable. Service was done in a timely manner and I love that I was greeted with smiles from the two! 🤗
Atmosphere: 5
Food: 5
Service: 5
My daughter really wanted a Cinnabon but the mall was closing. We rushed over and Pamela and Joanna were so awesome! They greeted us with a smile and took our order! Highly recommend! Thanks ladies for going to extra mile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
pamela and joanna helped me today they were sooo nice very polite. loved
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Classic Cinnapacks
Joanna and Pamela were super sweet! Cinnabon always delivers with its delicious cinnamon rolls 🤧🤧🩷
Atmosphere: 5
Food: 5
Service: 5
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