The barbecue was awful. The French fries were awful. The birds liked them though. The Diet Coke was super sweet and gave my sister the wrong drink. Not going here again for a $23.00 meal that was really bad.
Atmosphere: 1
Food: 1
Service: 1
David Wheeler
Cheap but tastes great, I couldnt complain! I got cajun chicken tray with cajun fries, chocolate shake, and cheese bites. I don't think you can beat the taste at the price. This is a must for anyone who hasn't had it yet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Sandwich
Lisa West
Not worth the money especially when my order has been wrong 8 of 8 times
Atmosphere: 3
Food: 3
Service: 3
Jonathan Salgado
I’ve never written a review before but this time i just had to write one. I get there and the hostile environment is unlike any other. I asked to give me a minute and then she hurry’s me up since they don’t have time for this. I tell her my order and they said they didn’t have the quesadilla machine not working which is understandable then i change my order. I asked for a burger with two chicken wraps i tell her it and says she can’t hear me and tells me the order back word for word. Then i tell her i have to order more and she says so you aren’t getting anything. I repeat my order then she gets it and i tell her another order. When i told her the other order she proceeded to get mad saying i don’t make sense and i have one more try to tell the order.She then forces me to put the order under one when i told her it’ll be 3 different people paying. Then she says under one or you can leave. then i agree and say under one with card. Meanwhile the friends started LAUGHING at me. Extremely disrespectful that while i was taking my order they start laughing at me and try to kick me out. It was obvious they did not want to work and even the people behind me were getting frustrated and saying it seems like they are acting like this so they don’t take the orders. I’m a very nice person and to be laughed at and kicked out at 1am is extremely disappointing. Please do better and get those night workers in check.
Atmosphere: 1
Service: 1
Lora Hicks
Shakes so thickkk you burp from sucking the straw so hard it keeps popping air lol My vanilla one (granted they have 40 flavors..yes 40) was so cold and thick I scraped it with a spoon for thirty minutes trying to eat it, worth the effort! Swear.. then finally it was softened enough to get small sips to come through straw
Parking: Jefferson Street Cookeville tn
Kid-friendliness: Of course
Wheelchair accessibility: Takeout window and double drive thru lanes only. No actual building entry but sidewalk window is still wheel chair friendly yess
Why can’t the people taking orders stop interrupting you long enough to actually get your order correct? Now we have a pile of garbage we won’t eat and we’re out $40 because instead of taking our order, they constantly interrupted by asking “is that all” over and over while we were mid speech. Really rude & really aggravating.
Food: 1
Service: 1
Boris Johnson
Fast service good food
Atmosphere: 5
Food: 5
Service: 5
Michael McPherson
This is one of the best Cook Out experiences I've had! The Wild West theme was fantastic and added a fun atmosphere to the visit. The burger and fries were delicious, and the soda machine was fully stocked, which is always a plus. Just as we started to get a little impatient about our order, they called our number. Let's be honest: you don't go to Cook Out expecting to be wowed or to receive five-star service, but for what it is, it delivers. I’d much rather come here than to McDonald's or Wendy's. Overall, it was a quick, satisfying, and positive experience!
Dietary restrictions: I have IBS and this meal surprisingly didn't settle horribly on my stomach. I was very happy with that.
Wheelchair accessibility: The restaurant was very open and would be easy for someone in a wheelchair to navigate.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burger
crabjuice
I got the 3 peice chicken tender tray and they gave the smallest tenders possible I’m not joking 1 of them was literally as big as my thumb (2 inches) it looked like a chicken nugget how do they think this is acceptable
Atmosphere: 1
Food: 1
Service: 1
David Bonilla
Great food at a price I can't believe keeps them open.
Ordered the western and double burger with Cajun fries and normal fries. Fries were cold and we were surprised to see how small the burgers were. The burgers were good tasting but the western did have a smell to it when opened up. The patty was also dry and kind of falling apart. The best part of the meal was the shake. Ordered a custom drink and it was absolutely amazing! Might not come back for the food but will come back for the shakes!!!
Atmosphere: 5
Food: 3
Service: 5
Hannah Allen
Been here many times and only once have they gotten my order wrong! The food is great and usually pretty fast even when it’s a long line. The only con I have is that the Cajun fries never have enough seasonings, it’s always very light.
Editing as of 2/21/25 I ordered a tray with a big double burger with everything except for bacon, cheese and pickles and all I got on it was cheese, mayonnaise mustard, ketchup, and lettuce. Definitely not what I ordered and definitely not worth what I paid for it. I didn’t even want cheese and they were hard to understand at the speaker.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Big Double Burger, Onion Rings, Burger
Pat Arnold
Consistency!! Always on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake, Burger, BBQ Sandwich, Hot Dog
China Callaway
The food was delicious but the customer service was trash.
Atmosphere: 1
Food: 5
Service: 1
Jason Lockley
A cookout isn't a cookout if there's no fried fish on the menu. If you agree, click the the👍 I wonder what other people think.
The barbecue was awful. The French fries were awful. The birds liked them though. The Diet Coke was super sweet and gave my sister the wrong drink. Not going here again for a $23.00 meal that was really bad.
Atmosphere: 1
Food: 1
Service: 1
Cheap but tastes great, I couldnt complain! I got cajun chicken tray with cajun fries, chocolate shake, and cheese bites. I don't think you can beat the taste at the price. This is a must for anyone who hasn't had it yet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Sandwich
Not worth the money especially when my order has been wrong 8 of 8 times
Atmosphere: 3
Food: 3
Service: 3
I’ve never written a review before but this time i just had to write one. I get there and the hostile environment is unlike any other. I asked to give me a minute and then she hurry’s me up since they don’t have time for this. I tell her my order and they said they didn’t have the quesadilla machine not working which is understandable then i change my order. I asked for a burger with two chicken wraps i tell her it and says she can’t hear me and tells me the order back word for word. Then i tell her i have to order more and she says so you aren’t getting anything. I repeat my order then she gets it and i tell her another order. When i told her the other order she proceeded to get mad saying i don’t make sense and i have one more try to tell the order.She then forces me to put the order under one when i told her it’ll be 3 different people paying. Then she says under one or you can leave. then i agree and say under one with card. Meanwhile the friends started LAUGHING at me. Extremely disrespectful that while i was taking my order they start laughing at me and try to kick me out. It was obvious they did not want to work and even the people behind me were getting frustrated and saying it seems like they are acting like this so they don’t take the orders. I’m a very nice person and to be laughed at and kicked out at 1am is extremely disappointing. Please do better and get those night workers in check.
Atmosphere: 1
Service: 1
Shakes so thickkk you burp from sucking the straw so hard it keeps popping air lol My vanilla one (granted they have 40 flavors..yes 40) was so cold and thick I scraped it with a spoon for thirty minutes trying to eat it, worth the effort! Swear.. then finally it was softened enough to get small sips to come through straw
Parking: Jefferson Street Cookeville tn
Kid-friendliness: Of course
Wheelchair accessibility: Takeout window and double drive thru lanes only. No actual building entry but sidewalk window is still wheel chair friendly yess
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Hush Puppies, Big Double Burger, Cheese Fries, Onion Rings, Cheesecake, Chili, Chicken Strips, Oreo, Wrap, Sandwich, Slaw, Pudding, Quesadilla, Chicken Quesadilla, Cheeseburger, Burger, BBQ Sandwich, Hot Dog
Why can’t the people taking orders stop interrupting you long enough to actually get your order correct? Now we have a pile of garbage we won’t eat and we’re out $40 because instead of taking our order, they constantly interrupted by asking “is that all” over and over while we were mid speech. Really rude & really aggravating.
Food: 1
Service: 1
Fast service good food
Atmosphere: 5
Food: 5
Service: 5
This is one of the best Cook Out experiences I've had! The Wild West theme was fantastic and added a fun atmosphere to the visit. The burger and fries were delicious, and the soda machine was fully stocked, which is always a plus. Just as we started to get a little impatient about our order, they called our number. Let's be honest: you don't go to Cook Out expecting to be wowed or to receive five-star service, but for what it is, it delivers. I’d much rather come here than to McDonald's or Wendy's. Overall, it was a quick, satisfying, and positive experience!
Dietary restrictions: I have IBS and this meal surprisingly didn't settle horribly on my stomach. I was very happy with that.
Wheelchair accessibility: The restaurant was very open and would be easy for someone in a wheelchair to navigate.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burger
I got the 3 peice chicken tender tray and they gave the smallest tenders possible I’m not joking 1 of them was literally as big as my thumb (2 inches) it looked like a chicken nugget how do they think this is acceptable
Atmosphere: 1
Food: 1
Service: 1
Great food at a price I can't believe keeps them open.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cajun Fries, Hush Puppies, Big Double Burger, Cheese Fries, Onion Rings, Cheesecake, Chili, Chicken Strips, Oreo, Wrap, Sandwich, Slaw, Pudding, Quesadilla, Chicken Quesadilla, Cheeseburger, Burger, BBQ Sandwich, Hot Dog
Restaurantji Recommends
Ordered the western and double burger with Cajun fries and normal fries. Fries were cold and we were surprised to see how small the burgers were. The burgers were good tasting but the western did have a smell to it when opened up. The patty was also dry and kind of falling apart. The best part of the meal was the shake. Ordered a custom drink and it was absolutely amazing! Might not come back for the food but will come back for the shakes!!!
Atmosphere: 5
Food: 3
Service: 5
Been here many times and only once have they gotten my order wrong! The food is great and usually pretty fast even when it’s a long line. The only con I have is that the Cajun fries never have enough seasonings, it’s always very light.
Editing as of 2/21/25
I ordered a tray with a big double burger with everything except for bacon, cheese and pickles and all I got on it was cheese, mayonnaise mustard, ketchup, and lettuce. Definitely not what I ordered and definitely not worth what I paid for it. I didn’t even want cheese and they were hard to understand at the speaker.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Big Double Burger, Onion Rings, Burger
Consistency!!
Always on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake, Burger, BBQ Sandwich, Hot Dog
The food was delicious but the customer service was trash.
Atmosphere: 1
Food: 5
Service: 1
A cookout isn't a cookout if there's no fried fish on the menu. If you agree, click the the👍 I wonder what other people think.
Atmosphere: 4
Food: 4
Service: 5
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