Dunkin'

12425 Warwick Blvd, Newport News
(757) 597-0010

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Recent Reviews

Staff are pleasant and agreeable. Drinks are made with confidence, precision and speed, showing a knowledge of the menu that can be lacking at other stores.

The atmosphere is really cute being a small corner store in the middle of a shopping center.

Food is also made well and they are willing to make reasonable accommodations on a food item to adjust for personal preference.
I adore stopping at this location considering the convenience of its placement and the shops around it, but recently I’ve noticed something I just cannot ignore. The management of this location seems to be checked out and unwilling to properly train or assist their staff. Just today, I noticed a new employee running around the store, doing the absolute best she could, with the manager lazing around… walking to the back… not greeting a single customer or even looking at them...
I've been loyal to this Dunkin for a couple years now and have seen lows and highs, but today I really felt the need to give them a shout out. I had a mobile order, I usually pick it up at the drive thru but today, I walked in simply because it seemed that they got swarmed with about 15 cars all at once.My car just wouldn't fit.Anyway, I walked in, got my order within 3 minutes or so, said hello to my usual peeps and headed out. In that 3 minutes or so I observed the...

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