First Watch

12070 Jefferson Ave #1820, Newport News
(757) 249-9420

Recent Reviews

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Hector L Lopez-Morales

Outstanding service and the food is delicious.

Atmosphere: 5

Food: 5

Service: 5

Na’i

The food is delicious. Just hope that you never have an issue with a delivery order or need to speak to anyone in the building because they DO NOT ANSWER PHONES AT ALLLLLLLL. So no resolution and no refund because you’re gonna be ignored.

Atmosphere: 3

Food: 5

Service: 3

Nicholas Morris

Great place to eat, great service, and great everything!

Atmosphere: 5

Food: 5

Service: 5

Marilisse Gonzalez

The food came out a little slow but it was sooooooo good

Atmosphere: 5

Food: 5

Service: 5

Austin

If you can get there when they aren't busy the service is decent and the food is good. If they are busy then the estimated wait time should be taken with a grain of salt and checking in online is a good idea.

Atmosphere: 4

Food: 5

Service: 5

Stephanie Dunlap-Holloman

This place never disappoints. The food is tasty and the servers are pleasant. The portions are great

Atmosphere: 5

Food: 5

Service: 5

Wanda Washington

Jordan was awesome and the food was great!

Atmosphere: 5

Food: 5

Service: 5

Wanda Watkins

Great food did Trifecta with French toast, it was delicious. Love the atmosphere and waitress Janeesa was awesome

Atmosphere: 5

Food: 5

Service: 5

Steven Pierce

Some of the tables (2 top) are a little cramped, especially considering much of the serviceware is larger or meals required multiple plates/bowls; however, the service from Lo was the best I've had from this establishment to date. She was attentive, knowledgeable and kind.

Atmosphere: 4

Food: 5

Service: 5

Gloria-Jean King

The waiter was kind, efficient, pleasant and prompt 🌹

Atmosphere: 5

Food: 5

Service: 5

Kayla W

Do not order First Watch on DoorDash if you want half of your order missing. After 11am I ordered three trifectas and two grits with cheese. One trifecta and two grits aren’t in the bag when it’s delivered to my house. I call First Watch, they said okay come pick up the rest of the food and we’ll have you speak to a manager. I go there, tell the check in person I am missing my DoorDash order, they tell me that the manager is on their way/working on it. 30 minutes later no manager and no food. After waiting 30 minutes for the rest of my order I go back up to the counter and tell the man that I had a missing order and the name for the order and he tells me that 2 orders with my name went out at 10:00am even though my food was ordered after 11:00am. Then come to find out my food was sitting on the DoorDash pick up shelf the whole time and no one notified me about it. I understand that it is busy because I was watching people come through nonstop, but do better for the customers who order online. That was not good service. 👎👎👎

Service: 1

B Thomas

Delicious!

Atmosphere: 5

Food: 5

Service: 5

Jamie Parker

Amazing food & service

The morning meditation juice drink was so delicious

And the BEC was fire 🔥

Atmosphere: 5

Food: 5

Service: 5

Caroline Kingori

It was my first time and I wasn’t disappointed! Best food and service!

Atmosphere: 5

Food: 5

Service: 5

J Schy

Excellent service delicious food

Atmosphere: 5

Food: 5

Service: 5

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