Krispy Kreme
$ • Donuts, Coffee Shops
Hours:
12648 Jefferson Ave, Newport News
(757) 875-0260
About Krispy Kreme
Customers' Favorites
Krispy Kreme Reviews
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I placed an order via the app on Oct 10. Arrived to a note in the door that said they only had coffee, tea, or iced drinks and only jelly filled donuts. I went in and they did have glazed donuts which was only part of my order. She asked if I would be ok with 2 dozen of the original glazed. I said yes only to get home to open up the boxes to clearly old and stale donuts. How do I get my money back?
Placed an order for 2 dozen donuts around 9am. Went to pick up order and they are closed. As in doors locked and no one there. Not even a note on the door. I want to know how to get my money back.
Extremely rude staff with awful customer service! My daughter went in with a few other seniors to get a free dozen doughnuts on Grad 2023 day (as advertised!) and they were all treated rudely and turned away. The staff said they had to save doughnuts for the “paying customers” and wouldn’t even give one free doughnut!!
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 10PM |
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Krispy Kreme offers a wide selection of donuts that can be hard to resist. The staff are hospitable, showing that "humanity comes first" in their service. The counter staff are patient and helpful in choosing from their variety of yummy donuts, including the special edition Eclipse donut. Krispy Kreme is a favorite among donut lovers, and buying from an official store is recommended for the best experience. The employees are usually nice and the lobby is always clean. Some locations reward kids with straight A's with free donuts, making it a sweet treat for kids and adults alike. The atmosphere is clean and pleasant, and they offer gift cards and other merchandise for your pleasure.