Subway

13175 Jefferson Ave #11, Newport News
(757) 890-9888

Recent Reviews

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Ned Goodman

First time to this subway sandwiches were well made and the service was excellent facility was clean and well kept

S D

Great, smiles every Friday night I get the best customer service.

Sam Sattar

This is absolutely horrible.I just pay $17 what's?
This supposed to be a cheese philly there is absolutely no meat on .

Atmosphere: 1

Food: 1

Service: 1

Sam Derks-Waller

Tevin made the most beautiful sandwich! He was very kind and provided excellent service. Wonderful person, clean store, and good sandwich

Atmosphere: 5

Food: 5

Service: 5

Cheryl

Very ? good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

KATHRYN SLICK

DO NOT ORDER. FROM THIS SUBWAY!!!
Ordered 4 subs for delivery. 1 was supposed to be packed with ham, had 1 slice. Refused to refund my money and insisted i had to bring the sub back to be remade. I got delivery because i am handicapped. Manager is completely inept and Robby should fire her. Refused to give and contact info for owner other than a name. Workers are lazy too.

Atmosphere: 1

Food: 1

Service: 1

Evan Stone

This place takes SO long to make mobile orders

Atmosphere: 1

Food: 2

Service: 1

Joe M.

Good spot, not too busy outside of lunch hours. I've always had great customer service. Super patient with custom ordered sandwiches. Small store but almost always has sitting room. I normally just grab and go but for a Subway, I wouldn't mind sitting in sometime.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Subway Club

wakanda forever

I haven't been to a subway in years. The prices are doubled. Main reason for 5 stars is because the food is still good and an employee named LU. Lu gave excellent recommendations and has excellent customer support.

Atmosphere: 4

Food: 5

Service: 5

Spencer Moyer

Ordered on the app at 6pm. As I type this it is now 7:05 and I am still waiting for my PREPAID order of 2 sandwiches. The store has a total of 6 people in it, including the employees. Do better. Subway, do better.

Atmosphere: 3

Food: 4

Service: 1

Anthony Jones

I enjoyed the food and atmosphere the place is very friendly and clean l always eat in and is wheelchair accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Black Forest Ham and Turkey Breast

Mslady Barton

I wouldn’t recommend this subway !The bread is old and the meat is also old! You can tell by tasting it! Food not fresh at

Food: 1

Service: 1

katherine schubert

I usually order online for pickup. You would think having it written out would make it easy to get the order correct but nope. Every single time it’s wrong. Super annoying.

Food: 1

Service: 1

Carol Alston

Love my people there!

Vegetarian options: Lots of fresh vegetables

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven Roasted Turkey Melt Footlong Melt, Steak

Abxsed

Subway is going down hill. Like fr screw this place. This whole number system is the worst thing they can do. Employees obviously can not handle it. I have placed online orders multiple times for a #3 monster bc I love the bacon and extra cheese however it comes with some things I don’t like. When I order i specifically remove those items and even clarify it on the receipt for the employees to see exactly what I don’t want. I don’t understand why it’s so hard to read you would think if I put “no peppers or onions please” on the top of the receipt and also select to remove them in the ingredients that idk that means don’t put them on there as I’m very allergic. But no everytime I do this they act like they can’t read and throw it on there anyway. I’m done trying anymore. Screw subways number system

Atmosphere: 1

Food: 1

Service: 1

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