This place is very disgusting, I had hair in my food brought it back and the people was so rude about it! WOULDNT RECOMMEND
Kat Standley
They are just stingy on loading the sandwich up with the vegetable, and sauce.
Rami Switzer
Found a fly in my food on lunch so I can’t return it.
Atmosphere: 3
Food: 1
Service: 3
Ahmadur Siddiqui
worst customer service by the guy. no sense of decency. the lady is nice.
raphael arellano
Dear Regional Manager, I'm writing to express my frustration with the recent service delays and customer service or lack thereof. It's unacceptable that customer are left standing after the older male and female worker told me “You wait” for extended periods after the online orders stated that is ready. The lack of timely updates and rude communication only adds to the inconvenience. Please address these issues to provide a better experience for the next customers. Recommended, customer satisfaction re-training for these two. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub
Sonny theobald
Being disabled and having a service dog the owners wanted my money but not me o my dog
Atmosphere: 1
Service: 1
Francheska Robles
The worst subway in newport news area the employee was super rude with me she gave me the order with a very bad attitude and poorly prepared just because I placed my order online and arrived about 5 minutes early to pick it up
Atmosphere: 1
Food: 1
Service: 1
Ayat SHERZAD
Everything is fine, the employees are really nice, but I really hate the boss. He kicks out any customer from the store if there's something wrong with the order or if we try to ask for a fix. He's so disrespectful and rude to the customers, telling them to get out of the store for no reason. Plus, he's so racist.
Carlos Pena
Wife was yelled at for not ordering oil and vinegar for her sandwich and was scolded for waiting at the counter and not sitting down while the order was prepared. She ordered a cold cut combo and just got a bologna and cheese sandwich with fixings. NOT GOING THERE ANYMORE ?
Atmosphere: 2
Food: 1
Service: 1
Maddie Cling
Food was good. They followed my exact specifications. I got a cup for water however and mold came out of the machine. I work in food service and I know that a clean soda machine makes the most difference when it comes to taste. Huge black specs in my water. Not cool.
This best Subway ever! Clean and beautiful produce and product. Fast and friendly service always. Thank you Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Terreka Thomas
The owners are wonderful remembers you and your usual order. Great rapport
Atmosphere: 5
Food: 5
Service: 5
Kiah Huffman
Had an overall good experience! Matthew (trainee) helped me out and did an amazing job! They made my sandwich just perfect! The only downside was that one of the older male workers was a bit rude. I felt rushed by him and he had a short fuse with a customer behind me. There were some miscommunications that may be due to a bit of an accent barrier and he got defensive with the customer quite quickly. Still yummy and a good experience though!
Atmosphere: 1
Food: 4
Service: 4
Amy Moscoso
Absolutely the worst experience ever! The owners are straight garbage like their attitude and the way they treat the customers is absolutely disgusting. They have no customer service skills. They make you feel so uncomfortable and talk to you like you’re stupid. I was told I couldn’t order from my own liking it had to be strictly from the numbers on the menu. Don’t come here go somewhere else.
This place is very disgusting, I had hair in my food brought it back and the people was so rude about it! WOULDNT RECOMMEND
They are just stingy on loading the sandwich up with the vegetable, and sauce.
Found a fly in my food on lunch so I can’t return it.
Atmosphere: 3
Food: 1
Service: 3
worst customer service by the guy. no sense of decency. the lady is nice.
Dear Regional Manager,
I'm writing to express my frustration with the recent service delays and customer service or lack thereof. It's unacceptable that customer are left standing after the older male and female worker told me “You wait” for extended periods after the online orders stated that is ready. The lack of timely updates and rude communication only adds to the inconvenience. Please address these issues to provide a better experience for the next customers. Recommended, customer satisfaction re-training for these two. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub
Being disabled and having a service dog the owners wanted my money but not me o my dog
Atmosphere: 1
Service: 1
The worst subway in newport news area the employee was super rude with me she gave me the order with a very bad attitude and poorly prepared just because I placed my order online and arrived about 5 minutes early to pick it up
Atmosphere: 1
Food: 1
Service: 1
Everything is fine, the employees are really nice, but I really hate the boss. He kicks out any customer from the store if there's something wrong with the order or if we try to ask for a fix. He's so disrespectful and rude to the customers, telling them to get out of the store for no reason. Plus, he's so racist.
Wife was yelled at for not ordering oil and vinegar for her sandwich and was scolded for waiting at the counter and not sitting down while the order was prepared. She ordered a cold cut combo and just got a bologna and cheese sandwich with fixings.
NOT GOING THERE ANYMORE ?
Atmosphere: 2
Food: 1
Service: 1
Food was good. They followed my exact specifications. I got a cup for water however and mold came out of the machine. I work in food service and I know that a clean soda machine makes the most difference when it comes to taste. Huge black specs in my water. Not cool.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Very clean and friendly staff today
Atmosphere: 5
Food: 4
Service: 5
This best Subway ever! Clean and beautiful produce and product. Fast and friendly service always. Thank you Thank you!!
Atmosphere: 5
Food: 5
Service: 5
The owners are wonderful remembers you and your usual order. Great rapport
Atmosphere: 5
Food: 5
Service: 5
Had an overall good experience! Matthew (trainee) helped me out and did an amazing job! They made my sandwich just perfect! The only downside was that one of the older male workers was a bit rude. I felt rushed by him and he had a short fuse with a customer behind me. There were some miscommunications that may be due to a bit of an accent barrier and he got defensive with the customer quite quickly. Still yummy and a good experience though!
Atmosphere: 1
Food: 4
Service: 4
Absolutely the worst experience ever! The owners are straight garbage like their attitude and the way they treat the customers is absolutely disgusting. They have no customer service skills. They make you feel so uncomfortable and talk to you like you’re stupid. I was told I couldn’t order from my own liking it had to be strictly from the numbers on the menu. Don’t come here go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
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