This place is very disgusting, I had hair in my food brought it back and the people was so rude about it! WOULDNT RECOMMEND
Kat Standley
They are just stingy on loading the sandwich up with the vegetable, and sauce.
Rami Switzer
Found a fly in my food on lunch so I can’t return it.
Atmosphere: 3
Food: 1
Service: 3
Ahmadur Siddiqui
worst customer service by the guy. no sense of decency. the lady is nice.
Elisia Tejeda
The cute Asian lady was so sweet 🥰🥰 definitely coming back
Atmosphere: 5
Food: 5
Service: 5
Virginia EcoMechanical HVAC-R SOLUTIONS
Place was super clean, employees very kind and responsive!
Atmosphere: 5
Food: 5
Service: 5
Lily Slusher
The woman who took my order was very polite and lovely. I went during a slow period and all of their produce was still fresh! Good experience overall. Thank you! :)
Atmosphere: 5
Food: 5
Service: 5
raphael arellano
Dear Regional Manager, I'm writing to express my frustration with the recent service delays and customer service or lack thereof. It's unacceptable that customer are left standing after the older male and female worker told me “You wait” for extended periods after the online orders stated that is ready. The lack of timely updates and rude communication only adds to the inconvenience. Please address these issues to provide a better experience for the next customers. Recommended, customer satisfaction re-training for these two. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub
Sonny theobald
Being disabled and having a service dog the owners wanted my money but not me o my dog
Atmosphere: 1
Service: 1
Francheska Robles
The worst subway in newport news area the employee was super rude with me she gave me the order with a very bad attitude and poorly prepared just because I placed my order online and arrived about 5 minutes early to pick it up
Everything is fine, the employees are really nice, but I really hate the boss. He kicks out any customer from the store if there's something wrong with the order or if we try to ask for a fix. He's so disrespectful and rude to the customers, telling them to get out of the store for no reason. Plus, he's so racist.
Carlos Pena
Wife was yelled at for not ordering oil and vinegar for her sandwich and was scolded for waiting at the counter and not sitting down while the order was prepared. She ordered a cold cut combo and just got a bologna and cheese sandwich with fixings. NOT GOING THERE ANYMORE ?
Atmosphere: 2
Food: 1
Service: 1
Maddie Cling
Food was good. They followed my exact specifications. I got a cup for water however and mold came out of the machine. I work in food service and I know that a clean soda machine makes the most difference when it comes to taste. Huge black specs in my water. Not cool.
Atmosphere: 5
Food: 4
Service: 5
Rebecca Creason
Very clean and friendly staff today
Atmosphere: 5
Food: 4
Service: 5
Robert
This best Subway ever! Clean and beautiful produce and product. Fast and friendly service always. Thank you Thank you!!
This place is very disgusting, I had hair in my food brought it back and the people was so rude about it! WOULDNT RECOMMEND
They are just stingy on loading the sandwich up with the vegetable, and sauce.
Found a fly in my food on lunch so I can’t return it.
Atmosphere: 3
Food: 1
Service: 3
worst customer service by the guy. no sense of decency. the lady is nice.
The cute Asian lady was so sweet 🥰🥰 definitely coming back
Atmosphere: 5
Food: 5
Service: 5
Place was super clean, employees very kind and responsive!
Atmosphere: 5
Food: 5
Service: 5
The woman who took my order was very polite and lovely. I went during a slow period and all of their produce was still fresh! Good experience overall. Thank you! :)
Atmosphere: 5
Food: 5
Service: 5
Dear Regional Manager,
I'm writing to express my frustration with the recent service delays and customer service or lack thereof. It's unacceptable that customer are left standing after the older male and female worker told me “You wait” for extended periods after the online orders stated that is ready. The lack of timely updates and rude communication only adds to the inconvenience. Please address these issues to provide a better experience for the next customers. Recommended, customer satisfaction re-training for these two. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub
Being disabled and having a service dog the owners wanted my money but not me o my dog
Atmosphere: 1
Service: 1
The worst subway in newport news area the employee was super rude with me she gave me the order with a very bad attitude and poorly prepared just because I placed my order online and arrived about 5 minutes early to pick it up
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Everything is fine, the employees are really nice, but I really hate the boss. He kicks out any customer from the store if there's something wrong with the order or if we try to ask for a fix. He's so disrespectful and rude to the customers, telling them to get out of the store for no reason. Plus, he's so racist.
Wife was yelled at for not ordering oil and vinegar for her sandwich and was scolded for waiting at the counter and not sitting down while the order was prepared. She ordered a cold cut combo and just got a bologna and cheese sandwich with fixings.
NOT GOING THERE ANYMORE ?
Atmosphere: 2
Food: 1
Service: 1
Food was good. They followed my exact specifications. I got a cup for water however and mold came out of the machine. I work in food service and I know that a clean soda machine makes the most difference when it comes to taste. Huge black specs in my water. Not cool.
Atmosphere: 5
Food: 4
Service: 5
Very clean and friendly staff today
Atmosphere: 5
Food: 4
Service: 5
This best Subway ever! Clean and beautiful produce and product. Fast and friendly service always. Thank you Thank you!!
Atmosphere: 5
Food: 5
Service: 5
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