SUKI HANA

12300 Jefferson Ave, Newport News

Recent Reviews

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tina cooper

WARNING!!!! Do not eat here if u have a shell fish allergy!!!! They use the same spatula/ knife 2 cook all the meat. N the whole time we were there. They never cleaned the grill. After only 2 bites, my bosses throat started tightening up. If she would of finished it she would of been in the hospital. I also have another co-worker that ate there. She got sick from it also. Do 2 a shell fish allergy.

Atmosphere: 4

Food: 1

Service: 3

Aleshia Lache

Food is always good and they give good sized portions

Atmosphere: 5

Food: 5

Service: 5

Denise G

The food was not good at all they cooked it real fast and it was not completely done! Not enough seasoning at all very bland. Waste of my 30 dollars. The first one I have ever been too that was not good.

Atmosphere: 1

Food: 1

Service: 1

Marvin Pringle

Fresh and hot and they give you a lot of food

Atmosphere: 5

Food: 5

Service: 5

Goddess A.

Honestly, I’m surprised by the bad reviews. I’m from Louisiana, and it taste pretty good to me, especially to say it’s mall food. I always get the general tso and Lomein. I pour their white sauce in my Lomein, and it be bussin’ to me. Now the shrimp fried rice needs some work on.

Atmosphere: 4

Food: 4

Service: 4

Trace Stevens

Im honestly suprised by the reviews I wasnt going to leave a review but I was expecting a 4.7 star rating because there food is the best asian food ive ever had and there service is amazing and my whole meal is 10.99 for plate loaded with food (didnt get a drink) I love this place and constantly show my friends

Atmosphere: 5

Food: 5

Service: 5

gabriel Calkins

They are great people with great food the food is amazing

Atmosphere: 5

Food: 5

Service: 5

Nadia Mone't

Bad customer service by owner will not be returning

Service: 1

A J S

I spend a lot of time in this mall because I work here. I also spend a lot of money eating in this mall because it’s quick and I don’t have to leave to find lunch or dinner. With that being said I eat at this particular restaurant a lot and so does my team. Today I went by and ran into the guy that never smiles ( I’m guessing he’s the owner ) and the team that never understands what I’m saying. I ordered wings and white rice that came up to $13 and some change . After my order was prepared I asked for this sauce that was in a little container that was given to me the other day when I ordered the exact same thing. I was told .55c I stated that I wasn’t charged the other day one guy acted like he didn’t understand Mr. No smile said price again. I was about to use my card and that not allowed because it’s a $5 min . Well that’s a shame, after today I won’t be going back it’s to many other places that have great customer service to eat at that actually smile when customers are at the restaurant.

Service: 2

Sarah Johnson

I ordered the fried tofu combo. I repeatedly told the cashier I wanted tofu because he kept saying, "Rice and veggies." My husband even repeated to him after I told him 3 times I wanted tofu. We even pointed to the picture on the menu of the tofu meal. The Asian lady hands me my meal without the Tofu. I told her I wanted tofu, and we told the cashier 4x we ordered the tofu! She told me he didn't charge me and that I had to pay the difference. I told her they messed up my order and that I shouldn't have to pay the difference. But I paid the difference anyway. After waiting for 10 minutes, I asked the lady, "Where is my order?" She tells me two more minutes. Then she started to yell at me, "What is my problem?" I told her that "My problem is that you messed up my order and charge me for your messed up! I want a REFUND!" She continued to yell at me, but I didn't hear what she said. I continued to say, "I want a REFUND! You messed up my order!" As soon as I was close to the register, she stopped yelling at me and refunded my husband. I WILL NEVER EAT AT THIS PLACE AGAIN BECAUSE OF HER HORRIBLE CUSTOMER SERVICE!

Atmosphere: 1

Food: 1

Service: 1

Cheryl Riddick

My friend and I went to this place to eat and first they messed up her order then charged her 3 dollars extra cause they messed up and made her chicken when it was salmon she ordered I had shrimp when we got to the table to eat the food I opened mine and started to mix it all together and noticed something black on my shrimp and it appeared to be a fly cooked with my food

Let's have a Party

Food was great but my stomach took a nose dive after the meal I had this time.

Atmosphere: 5

Food: 1

Service: 5

Theresa Harvey

I'm a regular customer,this is the first time that I have ever been disappointed with meal June ,4,2024!!?
Today I stopped in and ordered a small vegetable tray. Once I got home and opened the tray my vegetables were soft and soggy. Also could smell a scoach order and taste, like they had been sitting on the grill a long time. I usually watch as the vegetables are cooked. But the wad passed down as cashier got my drink..
Very disappointed, but hey it happens.
I will return...

Atmosphere: 4

Food: 2

Service: 4

Mpress Kita !

Teriyaki chicken yum!

Atmosphere: 4

Food: 5

Service: 4

Judith Grey

The food's really good but very prices, charging over $10 for 4pcs chicken wings-theyre tasty especially with the sauce- but it is very expensive,

Atmosphere: 4

Food: 4

Service: 4

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