Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
531 Oyster Point Rd, Newport News
(757) 969-1110
About Zaxby's
Customers' Favorites
Zaxby's Reviews
Worse Zaxby's i've ever had. Staff is rude and disrespectul. The food was cold and nasty.
This Zaxbys always gets my order right and I’m in and out in 10 minutes tops. They’re always polite too. Highly recommend this location 👌🏻🙏🏻❤️
Came in to Zaxby’s for my lunch hour. Placed my order over 25 minutes ago and I’m still waiting for them to call my number. Did I mention that I have an hour for lunch. And while I’m standing at the counter waiting for my food a construction worker walked in with a half eaten salad and lays it on the counter. It seems that his salad had an ink pen buried in it… To make matters worse the people working the front counter as well as the cook all laughed about it.
#HorribleCustomerService
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | Closed |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
Zaxby's Chicken Fingers & Buffalo Wings is a popular restaurant known for its delicious and reasonably priced menu items. The dining room is reported to be attractive and clean, with friendly and courteous service at the counter. Customers mention that the interior is very clean, with tables all spotless and floors not sticky, making it a very nice place to dine. The drive-thru experience is praised as being fast, with hot and fresh food ready quickly. The food quality is generally on par with the chain's standards, and the customer service is usually fine, though some have noted longer waits due to cashier issues. The Nibblerz chicken tenders sandwich sliders with Zaxby sauce are described as average in taste and appeal, similar to Raisin' Cane chicken tenders. The crinkle cut fries are crisp and slightly salty. Some customers find the processed chicken at Zaxby's satisfactory, while others wish for real chicken with bones and skin. Prices have increased significantly, with some finding the cost for items like chicken strips to be high, especially since they are mostly breading with little chicken. Overall, Zaxby's offers a convenient and affordable dining option with a clean and welcoming atmosphere, but some customers feel the quality has fallen and prefer different options.