Zaxbys Chicken Fingers & Buffalo Wings

If you’re unhappy with your place of employment you could always find another job… then again that’s probably why you’re there. Terrible attitude but what could you expect, will not return.

Service: 1

Food was ok

Atmosphere: 3

Food: 3

Service: 3

This is what was left for a “go big” after the manager told the workers to take my fries out cause they forgot my coleslaw and gave me double fries. Who knows what other customer got the fries they took out of my container after I brought it back in realizing they forgot my coleslaw. No other fast food establishment has ever done this after bringing an order back they they messed up on smh

Atmosphere: 1

Food: 1

Service: 1

The chicken on top of the salads was overcooked, and the manager on duty was very rude, loud, and not customer friendly at all!!!

Atmosphere: 1

Food: 2

Service: 1

Service is good, and I like their salads and their lemonade

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads

Without fail, every time I place an online order, they never give me my sauces. No matter what I order. Whether it be tenders or sandwiches. Idk what the employee’s problem is, but I feel like not adding sauce on EVERY online order is on purpose at this point. Even if the sandwich has sauce on it, they don’t add it on. Very disappointed in this Zaxbys.

Atmosphere: 1

Food: 3

Service: 1

Visiting from out of town , my family and I stopped at this Zaxbys. We had a fairly large order ( 2 signature chicken sandwich combos, 2 snack packs , boneless wing meal, with two kids meals.

You could tell from the beginning that the young lady taking the order had an attitude. ( red dyed hair up in bun) I paid for the order and had a small wait. The same young lady who took my order came out with 1 bag and two kids meals. The bag contained 2 chicken sandwiches with absolutely nothing on them and poorly packaged as if someone dropped them , stepped on the put them back in the bag, no fries, no snack packs, no kids drinks, That was it. I quickly realized the error and went in. The same young lady , in an annoyed tone asked me what I was missing as if I was the one who completely forgot an entire two bags of food. She snapped and got the manager, who Thank Goodness for her customer service ( dreaded red twists) quickly realized that the order was completely wrong and all of those involved from the preparer to the deliver did not care how poorly the food was provided and lack thereof, she had the order redone. However the food was still lukewarm as if it had just been sitting.I usually do not post such lengthy review, but as a business owner the young adults at this establishment showed lack of care, organization, customer service skills, and all of the above. None of them should have jobs, with the exception of the night manager.

There is no way I would employ people who would tear my business down. It’s simple, if you don’t want to work in fast food then quit. As I am writing this, 2 of my family members have contracted illnesses after eating at this establishment. A warning to all, DON’T GO HERE!! Especially at night, until they clean house

Health Department will be called.

Atmosphere: 1

Food: 1

Service: 1

extremely small ssa wings. never again

I've had to return my order 2 times in 2 days because there is a disconnect with the staff. The service was okay until I had to complain and the staff seemed to have little to no care. They were actually RUDE speaking in a tone that was disrespectful because they messed up my order. They never offered anything for inconveniencing me having to come back TWICE. The food I ordered I like but they gave me the wrong meal TWICE. 0 stars! I never plan to return even I obviously love the BLT tacos I’m ordering that I can’t ever get.

One male counter worker was very good. The other female was disinterested. The restaurant looked nice but the food wasn't that good. Disappointed.

Atmosphere: 4

Food: 2

Service: 2

Real good service to manager is very nice.Gentlemen.He helped me out and everything and the service is good.They just need to work on their living their service.That's it good people clean store good jolly.People in there.I ranked this store at five stars because of the service that people are real friendly.I will come back here anytime and eat good people the manager was real nice

Atmosphere: 5

Food: 5

Service: 5

I liked coming to this location until today. I was excited to try the tacos but now see that I wasted my money. The tacos were medicore and cold. They looked nothing like the display. The soft shell was soggy due to it not being made correctly. I used to like this location, but after today, I will drive 15 mins to the Oyster Point location before I go here again.

Atmosphere: 3

Food: 3

Service: 3

Although the food is delicious,and I had to return fries because they were cold.They did give me some fresh ones. I ordered two of the chicken finger tacos. But they were sloppely put together. The b l t had a piece, not a strip, but a piece of bacon on it. And everything was on one side of the taco, the other side was pure dry. Other than that everything else was fine.

Atmosphere: 3

Food: 3

Service: 4

We miss our Williamsburg location.

Parking: At the restaurant.

Wheelchair accessibility: Easy access.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crinkle Fries, Kickin Chicken Sandwich

Every time I come to the drive through , I got to wait to order and wait to get the food. Not one time I get the food from the window.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Cobb Salad