Chili's Grill & Bar
9226 Mall Drive Building CD-14, Norfolk
(757) 440-6900
Recent Reviews
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The food was awesome!
Atmosphere: 4
Food: 5
Service: 4
Regular chili's, bar staff is not fantastic. Food was okay.
Atmosphere: 4
Food: 4
Service: 4
Went here Sunday, a little after 6 pm. No wait to be seated and the restaurant wasn’t very packed at all. Waitress was attentive and friendly.
Decided to try their Chicken bacon ranch nachos (6/10) the cheese was overcooked and congealed; not fresh and melty at all. Really didn’t care for the flavors as “nachos”; was overall lacking. Had an order of mozzarella sticks for the table (8/10), maybe the batter was off or something, but they didn’t taste too great like they usually do, to me. For drinks, I tried the two wicked themed margaritas (10/10) I loved the flavors of both drinks; they both come with super cute drink stirrers also!
Total $32 spent on my food and drinks.
I’d return to this location in the future.
My overall rate for experience : 8.6/10
Atmosphere: 5
Food: 5
Service: 5
Service: bartender was great, even with bartender customers and table customers she was great brought everything right away didn’t miss anything.
Food: not bad just the average
Atmosphere: 5
Food: 3
Service: 5
Went for lunch and even with it being busy the service was great and food was as expected.
Atmosphere: 4
Food: 4
Service: 5
We got to the restaurant and were seated around 5:15. The waitress checked in on us soon after sitting down, we ordered 2 waters. Around 5:40 she came back, without the waters, to ask if we were ready to order. We asked for a drink menu to see what was available from the bar, to which we were informed that they did not have drink menus. We placed our order and our food and drinks came out shortly after. The food was fresh and tasted amazing. We asked for a check and the box at 6:21. The time on the check we received said 6:34. We had to wait until 6:47 to get our box.
We spent an hour and a half in the restaurant, approximately 50 minutes of this was waiting for 2 waters and a takeout box. The food was delicious but I’m not sure I’ll be retuning to this location.
Atmosphere: 3
Food: 5
Service: 1
Our server Elizabeth was amazing! She was EXTREMELY Kind, professional and efficient.
Atmosphere: 5
Food: 5
Service: 5
Needs a update, food was good, service was better
Atmosphere: 4
Food: 4
Service: 4
Our waitress was great with good suggestions. She had a table of 12 with us and was very attentive and helpful. The food was amazing with the exception of the mozzarella sticks coming out cold. But all in all good food!
Atmosphere: 4
Food: 5
Service: 5
In general it was ok. The tortillas for the fajitas were not done, still raw and the beef chewy. Chocolate cake with a molten chocolate center, topped with vanilla ice cream in a chocolate shell with caramel drizzle. Used to be my favorite, sadly it was all mushy
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Fun time and good food.
Atmosphere: 5
Food: 5
Service: 5
Come here if you want to wait an hour for your first drink and eat burned food while listening to rowdy 18 year-olds shout every 10 minutes.
Atmosphere: 1
Food: 1
Service: 1
Hadn't been to a chilis in years, and went with someone who had never been. We both had a nice experience. The waitress was extremely helpful and attentive to our table and the food came out great! Loved visiting this spot on our trip through Virginia!
Atmosphere: 5
Food: 5
Service: 5
Visited chili's 🌶 for the first time. Always wanted to try the mozzarella sticks here. Ordered tripple dipper with mozzarella sticks, burger bites and spinach egg roll. Mozzarella sticks with the best cheese pull. Burger bites n spinach egg rolls are quite good as well. Every item came in 2 pieces. So, 2 people can share. Also, we ordered the smash burger that comes with fries 🍟 salsa n chips and a drink. Its okayish I would say. Overall had a good experience here.
Atmosphere: 4
Food: 4
Service: 4
Went back customer service was great food was really good
Atmosphere: 5
Food: 5
Service: 5
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